Customer Service
Information to help you rectify faults
yourself and about Miele spare parts
can be found at www.miele.com/ser-
vice.
Contact in case of fault
In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Service.
Contact information for Miele Service
can be found at the end of this docu-
ment.
Warranty
For more information about warranty
conditions, please contact Miele Ser-
vice.
Optional accessories
Follow the flooring manufacturer's
cleaning and care instructions.
It is recommended to use only genuine
Miele accessories bearing the Miele
logo on the packaging. Only these will
guarantee the optimum performance
of your vacuum cleaner and the best
possible cleaning results.
Please note that faults and damage
caused by use of accessories which do
not bear the Miele logo on the packag-
ing are not covered by the vacuum
cleaner warranty.
Optional accessories
Original Miele accessories are available
from the Miele Webshop, Miele Cus-
tomer Service, and your Miele dealer.
Original Miele accessories are identified
by the Miele logo on the packaging.
With 3D4U, Miele also offers free ac-
cessories to download from your 3D
printer (www.miele.com, Service,
3D4U).
Certain models are supplied as standard
with one or more of the following acces-
sories.
Electro Compact handheld brush
(HX-EC 20)
For intensive cleaning of car seats and
carpeted stairs.
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