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Related Manuals for Miele PWM 509 SOM
Summary of Contents for Miele PWM 509 SOM
- Page 1 Operating and installation instructions Commercial washing machine PWM 509 SOM PWM 511 SOM Always read the operating instructions before en-GB setting up, installing and commissioning the ma- chine. This prevents both personal injury and damage to the machine. M.-Nr. 12 282 010...
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Page 2: Table Of Contents
Contents Caring for the environment .................... Disposing of your old machine..................Warnings and safety notes ..................... Explanation of the safety notes and warnings on the machine......... Appropriate use ......................... Foreseeable misuse......................10 Technical safety......................... 11 Correct use........................13 Chlorine and component damage..................15 Accessories ........................ - Page 3 Contents Changing the programme sequence ................37 Changing a programme..................... 37 Altering the wash programme ..................37 Cancelling a programme ....................37 Switching on the washing machine after an interruption to the power supply ....37 Adding or removing laundry ....................38 Problem solving guide ...
- Page 4 Contents Operation/display ......................68 Language ........................68 Language access ......................68 Set languages ....................... 68 Display brightness......................68 Time ..........................69 Date..........................69 Volume .......................... 69 Visibility parameters ...................... 69 Appliance off status ...................... 69 Delay start ........................69 Memory ......................... 70 Change order ........................
- Page 5 Contents WiFi data protection......................78 Data protection and data security ..................78 Factory default settings for network configuration............78 Copyright and licences...................... 78...
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Page 6: Caring For The Environment
Caring for the environment Disposal of the packaging material The packaging is designed to protect the washing machine against transport damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and can therefore be recycled. Recycling the packaging material reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. -
Page 7: Warnings And Safety Notes
Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner. -
Page 8: Appropriate Use
Warnings and safety notes Appropriate use The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or op- eration of the machine. - Page 9 Warnings and safety notes If the machine is used in a commercial environment it may only be operated by instructed/trained personnel. If the machine is used in a publicly accessible area, the supervisor must ensure that it can be operated safely without risk of danger.
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Page 10: Foreseeable Misuse
Warnings and safety notes Foreseeable misuse Never use solvent-based cleaning agents, e.g. those containing benzine, in this machine. Doing so may result in damage to compon- ent parts and create toxic steam and fumes. Risk of fire and explo- sion! ... -
Page 11: Technical Safety
It is most important that this basic safety requirement is tested and in case of any doubt the on-site wir- ing system should be inspected by a specialist. Miele cannot be held liable for the consequences of an inadequate earthing system. - Page 12 Warnings and safety notes For hard-wired machines, an all-pole means of deactivation must be provided on site. If the machine is to be hard-wired, there must be a means of dis- connecting all poles from the power supply. The mains isolator must be close to the washing machine and be clearly identifiable, un- hindered and easily accessible at all times.
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Page 13: Correct Use
If, however, you do wish to de- scale your washing machine, only use proprietary non-corrosive de- scaling agents. Special descaling agent is available from your Miele dealer or from the Miele Customer Service Department. Strictly ob- serve the instructions for the descaler. - Page 14 Warnings and safety notes Do not store or use petrol, paraffin or any easily flammable sub- stances near the washing machine. Do not use the machine lid as storage space. Risk of fire and explosion! Do not store chemicals (liquid detergents, additives) on the ma- chine lid.
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Page 15: Chlorine And Component Damage
Warnings and safety notes Chlorine and component damage Frequent use of chlorine products increases the risk of damage to components. The use of substances containing chlorine, such as sodium hypo- chlorite and chlorine bleach in powder form, can result in damage to the protective layer of stainless steel and corrosion on components. -
Page 16: Accessories
Warnings and safety notes Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, warranty, performance and/or product liability claims will be invalidated. Disposing of your Ensure that the door locks are unusable when disposing of or old machine scrapping old washing machines. -
Page 17: Description Of The Machine
Description of the machine Description of the machine ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ④ ⑪ ⑮ ③ ② ⑯ ⑫ ⑫ ⑱ ① ⑬ ⑭ Access to drain filter and drain pump or drain valve Drum door Door handle Detergent drawer Display (further information can be found in the “Operation”... -
Page 18: Control Panel
Description of the machine Control panel ① ② ③ ④ ⑤ ⑥ Language sensor control Optical interface For selecting the current user language. For the Customer Service Department. The supervisor language is displayed button again at the end of the programme. For switching the washing machine on Back sensor control ... -
Page 19: Operation
Operation Sensor controls and touch display The sensor controls , and Start/Stop and the elements in the display respond to finger tip contact. Every touch of a sensor control is confirmed with an audible keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”). -
Page 20: Examples Of How To Operate The Machine
Operation Examples of how to operate the machine Selection lists “Programmes” menu (single selection) Programmes 11:02 Whites Colours intensive Coloured Colours items Eco short Help You can scroll right or left by swiping your finger across the screen. To do this, place your finger on the touch display and swipe it in the direction you want. - Page 21 Operation Setting numerical You can set numerical values in some menus. values The following example shows how to set the time of day. The “Su- pervisor level” section describes how to get to this level. Time 12 00 Enter the numbers by swiping up or down.
- Page 22 Operation Pull-down menu The following example describes the display for an ongoing wash programme. The “Programme start – programme end” section de- scribes how to get to this level. Status 11:02 2:27 Time left Whites Washing and heating If an orange bar appears at the top of the screen in the middle of the display, you can open the pull-down menu.
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Page 23: Operating A Launderette Machine
Operation Operating a launderette machine The main menu will vary depending on the programming status (see “Supervisor level – Controls”). Shortcuts are the easiest way to operate the machine. Operating staff are unable to change pre-set programmes. Launderette, basic 11:02 ... -
Page 24: Washing
Washing Preparing for use Emptying pockets Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, etc. can cause damage to garments and components inside the machine. Check laundry before washing and remove any foreign objects. Sorting laundry Sort the laundry according to colour and the garment care label. - Page 25 Washing Loading the Prepare the washing machine. washing machine Switch on the washing machine with the button. The welcome screen will light up. Open the drum door with the handle. Unfold the laundry and load loosely into the drum. ...
- Page 26 Washing Make sure that no items are caught between the drum door and the opening. Close the drum door by pressing it until the pre-latch engages. The drum door engages, but is not locked yet. The drum door locks automatically as soon as the machine starts.
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Page 27: Washing With Detergent Drawer
Washing Washing with detergent drawer Adding detergent using the deter- gent drawer For the standard programmes, add powder detergent to the drawer for the main wash. If desired, add detergent for a pre- wash to the drawer. Add fabric conditioner to the front of the drawer. -
Page 28: Detergent Dispensing
Washing Detergent dis- pensing Detergent dispens- Avoid dispensing more than the required amount as this can cause excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer’s recommenda- tions. The dispensing amount will depend on: - The amount of laundry - The water hardness - How dirty the laundry is... -
Page 29: Selecting A Programme
Washing Selecting a programme Programmes There are different ways to select a programme. 11:02 Programmes Favourites Supervisor Help Programmes You can select a programme from the menu. Programmes Touch the selection area. Programmes 11:02 ... -
Page 30: Selecting Programme Settings
Washing The display will change to the standard menu for that wash pro- gramme. In the case of favourite programmes, the majority of the programme settings are already fixed and cannot be changed. Selecting programme settings Selecting the load To enable load-specific external dispensing and an adapted pro- size gramme sequence, you can specify the load size for some pro- grammes. - Page 31 Washing Selecting a tem- You can alter the pre-set temperature of a wash programme. perature Temperature (°C) Touch the selection area. 11:02 Overview 9,0/9,9 kg 1300 Whites °C Extras 0:56 h Timer Help Details 11:02 Temperature in °C Finer adjustment Select the desired temperature from the presets.
- Page 32 Washing Selecting a spin You can alter the pre-set spin speed of a wash programme. speed Spin speed (rpm) Touch the selection area. 11:02 Overview 9,0/9,9 kg 1300 Whites °C Extras 0:56 h Timer Help Details ...
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Page 33: Selecting Extras
Washing Selecting Extras Selecting Extras You can select Extras for some wash programmes. Extras Touch the selection area. 11:02 Overview 9,0/9,9 kg 1300 Whites °C Extras 0:56 h Timer Help Details Extras 11:02 Pre-wash Rinse plus ... -
Page 34: Programme Start - Programme End
Washing Programme start – programme end Starting a pro- The programme can be started as soon as the Start/Stop sensor con- gramme trol is flashing on and off. Touch the Start/Stop sensor control. The door will lock ( symbol) and the wash programme will start. ... -
Page 35: Timer
Washing Timer The timer can be used to select a programme start date, programme start time or programme end time. This mode is also referred to as delay start. Timer Setting the timer Touch the selection area. 11:02 Overview ... -
Page 36: Special Features In The Programme Sequence
Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display in the pre-start menu. You can reduce the final spin speed. Depending on the programme, it may also be possible to increase the speed. -
Page 37: Changing The Programme Sequence
Changing the programme sequence Changing a programme Altering the wash You will need to cancel the current programme before you can select programme a new one. Cancelling a programme You can cancel a wash programme at any time after it has started. The payment programmes or the disinfection programmes can only be cancelled by entering a code. -
Page 38: Adding Or Removing Laundry
Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started. Status 11:02 0:49 Time left Washing and Coloured heating items Add laundry Add laundry Touch the selection area. -
Page 39: Problem Solving Guide
Problem solving guide Troubleshooting Opening the door in an emergency in the event of a power failure The drum door cannot be opened. Warning! Danger from rotating drum and danger of scalding. Before inserting the Torx wrench, make sure that the machine is disconnected from the electricity supply, the drum has stopped and there is no water in the machine. -
Page 40: Customer Service Department
Please also pass on the fault message appearing in the machine display to the Customer Service Department. Use only original Miele spare parts. The Miele Customer Service Department will also re- quire the model, serial number (SN) and material number (mat. no.) when ordering. - Page 41 Problem solving guide Problem Cause and remedy The display is dark and the The display has switched off automatically to save energy. Start/Stop sensor control Touch any of the controls. The display switches back on. is flashing slowly. The programme is on the The drum door has been pushed to but is not closed cor- pre-start screen and the rectly.
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Page 42: Programme Cancellation And Fault Message
Problem solving guide Programme cancellation and fault message Problem Cause and remedy F - Water drainage fault. If The drain is blocked or restricted. The drain hose has been restart fails, call Service. fixed too high. Clean the drain filter and the drain pump. ... -
Page 43: A Fault Message Appears In The Display
Check that the washing machine is level. Start the spin cycle again. Machine is leaking The washing machine or drain valve is leaking. Close the stopcock. Contact the Miele Customer Service Department. ... -
Page 44: Insufficient Wash Results
Problem solving guide Insufficient wash results Problem Cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee or tea stains. Use a general purpose powder detergent containing a ... -
Page 45: General Problems With The Washing Machine
Problem solving guide General problems with the washing machine Problem Cause and remedy The washing machine vi- The machine feet are not level and not secured. brates during the spin Level the washing machine and secure the feet. cycle. Strange pump noises can Not a fault. -
Page 46: The Door Will Not Open
The following appears in The door lock has jammed. F -Door lock the display: Contact the Miele Customer Service Department. fault. Call Service. Opening the door in the event of a blocked drain outlet and/or power cut Disconnect the machine from the mains electricity supply. - Page 47 Problem solving guide Open the access panel to the drainage system. If the drain outlet is clogged, a large amount of water may be retained in the washing machine. If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
- Page 48 Problem solving guide Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the im- pellers by hand to check that they rotate freely. Put the drain filter back in place and secure it. Make sure the drain filter is reinserted and securely tightened. Otherwise there is a risk of water leakage during use.
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Page 49: Cleaning And Care
Cleaning and care Carry out cleaning and maintenance of the washing machine after use if possible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a ... -
Page 50: Cleaning The Detergent Drawer, Detergent Compartments And Siphons
Cleaning and care Cleaning the detergent drawer, detergent compart- ments and siphons Clean the detergent drawer and the detergent compartments thor- oughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a long time, leave the flap ... -
Page 51: Cleaning The Water Inlet Filters
Cleaning and care Refit the siphon. Clean the fabric conditioner channel using a brush and warm water. Clean the siphon and fabric conditioner channel particularly thor- oughly after using liquid starch a few times. Liquid starch results in clogging. Use a bottle brush to remove detergent residues and limescale from ... - Page 52 Cleaning and care Remove the rubber seal (1) from the recess. Using pointed pliers, take hold of the plastic filter bar (2) and re- move it. Clean the plastic filter. Reassemble in reverse order. Turn on the stopcock and check the connection is watertight. If wa- ter drips out, tighten the connection.
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Page 53: Installation
Installation Installing the washing machine The washing machine must be installed by Miele Customer Service Department or by an authorised dealer. Please observe the inform- ation on the installation plan. This washing machine is only intended for items of laundry that have not been proofed with dangerous or inflammable substances. - Page 54 Installation Depending on the nature of the installation site, sound emissions and vibrations may occur. Tip: Have the installation site inspected and seek the advice of a spe- cialist in instances where increased noise may cause a nuisance.
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Page 55: For Easy Maintenance
Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimen- sions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be ob- served. Minimum safety distance to the wall approx. 400 mm to allow for maintenance. -
Page 56: Pwm 511
Installation PWM 511 ~400... -
Page 57: Installing The Washing Machine
Installation Installing the washing machine Transport the washing machine to the installation site. Ensure that it is stable during transportation. Do not pick it up by the drum door. The washing machine must not be installed under a counter. Installation on a plinth The machine may be installed on a steel plinth with an open or closed base or on a concrete plinth. -
Page 58: Transit Bars
Installation Transit bars Removing the transit bars Release the catch and turn the left-hand transit bar 90° clockwise. Pull out the transit bar. Release the catch and turn the right-hand transit bar 90° anti-clock- wise. - Page 59 Installation Pull out the transit bar. Fit the supplied stoppers onto the two holes. Retain the transit bars. They need to be refitted should the machine ever need to be moved again. Refitting the transit bars Refitting is carried out by reversing the procedure. ...
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Page 60: Levelling The Machine
Installation Levelling the machine Ensure that the machine feet and the installation surface are dry to prevent the machine from slipping during the spin cycle. Incorrect installation may increase water and energy consumption and may cause the machine to move about. The four adjustable feet are used to level the washing machine. -
Page 61: Water Connection
Installation Water connection According to national regulations for drinking water quality, with ef- fect from 21 March 2021, a non-return valve to prevent backsi- phoning must be fitted between the stopcock and the water inlet hose during commissioning on all appliances in Germany. The non- return valve prevents water from the water inlet hose from flowing back into the on-site drinking water supply. -
Page 62: Cold Water Connection
Installation Cold water con- For the cold water connection one stopcock each with a ¾" screw nection thread is required. If a water connection is not available, only a qualified installer may connect the washing machine to the mains water supply. The water inlet hose for cold water is not suitable for connection to a hot water supply. - Page 63 Miele Customer Service Department or your Miele dealer. For a drain height of more than 1 m, a replacement drain pump for a delivery head of max. 1.8 m is available from the Miele Customer Ser- vice Department or from your Miele dealer.
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Page 64: Electrical Connection
The washing machine must be disconnected from the mains to do this. Then start the commissioning process. Optional accessories Only use genuine Miele spare parts and accessories with this ma- chine. Using spare parts or accessories from other manufacturers will in- validate the warranty, and Miele cannot accept liability. - Page 65 Installation The Connector Box is supplied with mains voltage by the Miele Pro- fessional washing machine. The separately available set consists of the Connector Box and fasteners for installation on the machine or on the wall. Peak load / energy...
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Page 66: Wifi/Lan Interface
Plinth The washing machine can be installed on a plinth (open or box plinth, (APWM037/038/03 available as an optional Miele accessory). Elevating the washing machine gives a better ergonomic working position when loading or unloading. It also simplifies the installation of a drain connection. -
Page 67: Supervisor Level
You can alter the supervisor level access code to protect the wash- ing machine from unauthorised access. Please inform the Miele Customer Service Department if you have forgotten your new code. The Customer Service Department will have to reset the code. -
Page 68: Operation/Display
Supervisor level Operation/display Language The display can be set to appear in one of several different lan- guages. To select the permanent supervisor language you want, go to the Languages sub-menu. When a programme is running, you can change the user language us- ing the sensor control. -
Page 69: Time
Supervisor level Time After selecting the clock format, you can set the time of day. Time format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD... -
Page 70: Delay Start
Supervisor level Delay start The delay start (timer) display can be switched on or off. Factory default: on Memory The washing machine will save the settings (temperature, spin speed and some of the options) which have been selected for a wash pro- gramme after the programme has started. -
Page 71: Programme Selection
Supervisor level Programme selection Controls Tip: Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below. If “Laundrette, basic” or “Laundrette Logo” is selected, the supervisor level can no longer be opened from the display after the Supervisor level menu is closed. -
Page 72: Programme Packages
Supervisor level Programme pack- The selection of programmes can be expanded by activating single ages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed during programme selection. Favourite pro- After switching on, you can also select a programme via: Favour- grammes ites. -
Page 73: Process Technology
Supervisor level Process technology Anti-crease The Anti-crease function reduces creasing after the end of the pro- gramme. At the end of the programme, the drum continues to turn at intervals for up to 30 minutes. The washing machine door can be opened at any time. Factory default: on... -
Page 74: Automatic Drainage
Supervisor level Automatic drain- Automatic water drainage can be switched on or off. Automatic water drainage means that the suds are always drained away after the end of a programme. This is also the case for programmes that reach the programme end with water still in the drum. -
Page 75: Peak Load Prevention
Supervisor level - Deactivate disp. pump - Calibration - Flow rate (new): ml/min - Correction factor - Container size - Adv. warning level reminder - Reset adv. warning - Level reminder - Flow meter Peak load preven- The peak-load prevention function can be switched on or off. With tion this function, the execution of a wash programme is not affected when a peak-load signal is in place. -
Page 76: Technical Data
Technical data PWM 509/511 machine data Electrical connection Supply voltage See data plate Frequency See data plate Power rating See data plate Current consumption See data plate Fuse rating See data plate Heater rating See data plate PWM 509 installation dimensions Casing width (without add-on components) 692 mm Casing height (without add-on components) 1012 mm... -
Page 77: Uk Declaration Of Conformity
Product safety standard EN 50570, IEC 60335-2-11 EU declaration of conformity Miele hereby declares that this washing machine complies with Directive 2014/53/EU. The complete text of the EU declaration of conformity is available from one of the following Internet addresses: - Under “Products”, “Download” at www.miele.de/professional/index.htm - Or go to http://www.miele.de/professional/gebrauchsanweisungen-177.htm and enter... - Page 78 Copyright and licences For the purpose of operating and controlling the communication mod- ule, Miele uses proprietary or third-party software that is not covered by open source licensing terms. This software/these software com- ponents are protected by copyright. The copyrights held by Miele and third parties must be respected.
- Page 80 Australia, Asia, Oceania: +61 3 9764 7880 Europe, Africa, Middle East: +49 5241 89 66 877 E-mail: service@miele-marine.com www.miele.com/marine-service Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 2023-03-27 M.-Nr. 12 282 010 / 01 ...