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Remote Graphics Software 5.3.0
User Manuals: HP Remote Graphics Software 5.3.0 desktop
Manuals and User Guides for HP Remote Graphics Software 5.3.0 desktop. We have
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HP Remote Graphics Software 5.3.0 desktop manual available for free PDF download: User Manual
HP Remote Graphics Software 5.3.0 User Manual (196 pages)
Remote Graphics Software 5.3.0 User Guide
Brand:
HP
| Category:
Software
| Size: 10.28 MB
Table of Contents
Table of Contents
4
1 Introduction to HP Remote Graphics Software
11
Typical RGS Configuration
12
Figure 1-1 Typical RGS Configuration
12
RGS Sender and Receiver
13
Figure 1-2 RGS Sender and Receiver
13
RGS Features
14
Additional RGS Features
14
Figure 1-3 Features of HP RGS
14
Tabloid-Size Page
15
Obtaining HP Technical Support
15
Software Service Strategy for Non-HP Hardware
15
2 RGS Overview
17
Supported Computers and Operating Systems
18
Figure 2-1 Computers and Operating Systems that Support RGS 5.3.0
18
RGS Version Numbering
19
RGS Licensing
19
Figure 2-2 RGS Version Numbering
19
RGS Products
20
Figure 2-3 Dialog Generated When the RGS Sender Is Unlicensed
20
Sender and Receiver Interoperability
21
Application Support
21
Networking Support
21
Connection Topologies
21
The Remote Computer Frame Buffer
21
Figure 2-5 the Remote Computer Frame Buffer Containing the Windows Desktop
21
One-To-One Connection
22
Figure 2-6 Display of the Remote Computer Frame Buffer on the Local Computer
22
Figure 2-7 Addition of Scroll Bars if the Remote Display Window Is Resized Smaller
23
Many-To-One Connection
24
One-To-Many Connection
24
Figure 2-8 a Local Computer Displaying Two Desktop Sessions
24
Figure 2-9 Multiple Users Can Access the Desktop of a Remote Computer
24
Establishing an RGS Connection Using Standard Login
25
Figure 2-10 Sharing between Workstations
25
Figure 2-11 Standard Login Process
25
Single Sign-On and Easy Login
26
Figure 2-12 RGS Connection Process if Another User Is Already Logged into the Remote Computer
26
RGS Operating Modes
27
Multi-Monitor Configurations
28
Figure 2-13 Remote Computer Frame Buffer Requires Two Monitors to View the Windows Desktop
28
Figure 2-14 a Remote Display Window Spanning Two Monitors
28
Remote Computer Monitor Blanking Overview
29
Video Overlay Surfaces
29
Figure 2-15 each Remote Display Window Can be Positioned to Occupy a Single Monitor
29
Image Quality
30
Figure 2-16 Image Quality Slide Bar in the Remote Display Window Toolbar
30
Remote USB Overview
31
USB Session Switching
31
Isochronous USB Support
31
Figure 2-17 Remote Computer Can Access the Local USB Devices
31
Figure 2-18 the Local USB Devices Can be Attached to Only One Remote Computer at a Time
31
Install-Time Configuration of Remote USB
32
Figure 2-20 Receiver Installation Dialog to Specify the Remote USB Configuration
32
Unique Smartcard Handling
33
Figure 2-21 USB Device Accessibility for the Setting "USB Devices Are Local/Remote
33
Figure 2-22 Smartcard Reader Accessibility Pre- and Post-RGS Connection for Settings "USB Devices Are Remote" or "USB Devices Are Local/Remote
34
Computers Supporting Remote USB
35
Supported USB Devices
35
Remote Audio Overview
35
Figure 2-23 Configurations Supporting Remote USB
35
Figure 2-24 RGS Audio Subsystem on Windows
36
Remote Audio on Windows
36
Table 2-1 Windows RGS Audio Data Paths
36
Figure 2-25 RGS Audio Subsystem on Linux
38
Remote Audio on Linux
38
Table 2-2 Linux RGS Audio Data Paths
38
Support of Sound Recording Devices on Microsoft Windows XP Professional
40
Computers and Operating Systems Which Support RGS Audio
41
Figure 2-26 Configurations that Support Remote Audio
41
Remote Clipboard Overview
42
Figure 2-27 Remote Clipboard Operation
42
Figure 2-28 Enabling Remote Clipboard During Sender and Receiver Installation on Microsoft Windows Systems
43
Interoperability of RGS and Microsoft Remote Desktop Connection
44
Using RGS with Desktop Virtualization
44
Remote Computer Power Saving States
45
Supported Keyboard Locales
45
RGS Security Features
46
3 Installing RGS
47
Installing RGS on Windows
47
Installing the Receiver on Windows
47
Figure 3-1 Receiver Remote USB Configuration Dialog
48
Figure 3-2 Remote Clipboard Configuration Dialog
48
Installing the Sender on Windows
52
Figure 3-3 Dialog to Enable or Disable Remote USB in the Sender
52
Figure 3-5 Dialog to Enable Single Sign-On or Easy Login
53
Figure 3-6 Configuration of the RGS Sender License
53
Figure 3-7 Diagnostics Prompt Dialog
54
Figure 3-8 Output of the RGS Diagnostics Tool
54
Figure 3-9 Sender GUI
56
Figure 3-10 the Remote Graphics Sender Service
57
Figure 3-14 3D Updates Tab
58
Figure 3-15 Dialog to Enable or Disable Single Sign-On and Easy Login
59
Figure 3-16 the Dialog Presented During Sender Installation to Enable Single Sign-On or Easy Login
60
Figure 3-17 Using the Rgadmin Tool to Enable Single Sign-On
61
Figure 3-18 Addition of the Ginadll Key to the Registry
62
Figure 3-19 Addition of the Ginadllmode Key to the Registry
62
Installing and Enabling Easy Login
63
Figure 3-20 Addition of the Ginadllmode Key to the Registry
64
Installing RGS on Linux
68
Installing the Receiver on Linux
68
Uninstalling the Receiver on Linux
69
Installing Audio on the Linux Receiver
69
Installing the Sender on Linux
71
4 Pre-Connection Checklist
74
Local Computer (Receiver) Checklist
74
Remote Computer (Sender) Checklist
74
NIC Binding on the Sender
76
Manual NIC Reconfiguration
76
Figure 4-1 Viewing Nics
76
Figure 4-2 NIC IP Addresses
76
Figure 4-3 Determining the First NIC
77
Figure 4-4 Advanced Settings Dialog
77
NIC Reconfiguration Using the NIC Binding Properties
78
Figure 4-5 Restarting the RGS Sender
78
Figure 4-6 NIC Binding Order Numerical Sequence
78
Using RGS through a Firewall
79
Figure 4-7 RGS Operation through a Firewall
79
5 Using RGS
80
Using RGS in Normal Mode
80
Figure 5-1 Starting the Receiver on Windows
80
Figure 5-2 Receiver Control Panel
81
Receiver Control Panel
82
Setup Mode
82
Figure 5-4 Dimming of the Remote Display Window in Setup Mode
83
Figure 5-5 Remote Display Window Selection Dialog
84
Figure 5-6 Remote Display Window Toolbar
85
Remote Display Window Toolbar
85
Figure 5-7 Local Computer Warning Dialog if the Remote Computer Is Unable to Blank Its Monitor
86
Figure 5-8 Message Dialog
86
Remote Computer Monitor Blanking Operation
86
Linux Connection Considerations
87
Full-Screen Crosshair Cursors
87
Gamma Correction on the Receiver
87
Black or Blank Connection Session with the Linux Sender
87
RGS Login Methods
88
Standard Login
88
Figure 5-9 Log in Selection Flowchart
88
Figure 5-10 Standard Login Process
89
Easy Login
90
Figure 5-11 Easy Login Process
90
Single Sign-On
91
Figure 5-12 Single Sign-On Process
91
Changing Your Password
92
Figure 5-13 Dialog Indicating that the Password Must be Changed
92
Figure 5-14 Change Password Dialog
92
Collaborating
93
Creating a Collaboration Session
93
Figure 5-15 Multiple Local Users Can View and Interact with the Primary User's Desktop
93
Figure 5-16 Disabling of the Local Users' Mice and Keyboards by the Primary User
93
Collaboration Notification Dialog
94
Figure 5-17 Primary User Dialog to Authorize a Local User to Connect to the Primary User's Desktop
94
Figure 5-18 Collaboration Notification Dialog Displayed on the Sender and in each Remote Display Window
94
Figure 5-19 Windows Sender GUI to Disconnect Non-Primary Users
95
6 Advanced Capabilities
96
Figure 6-1 Tabs to Access Advanced RGS Capabilities
96
General Options
97
Figure 6-2 General Tab Options
97
Remote Audio Operation
98
Configuring Audio on the Microsoft Windows XP Professional Sender
98
Figure 6-3 Sound and Audio Devices Properties Dialog
98
Figure 6-4 Microphone Device Selection and Audio Playback Device Selection on the Sender
99
Figure 6-5 Recording Control Window
100
Figure 6-6 Example Volume Controls
100
Calibrating Audio on the Microsoft Windows XP Professional Sender
101
Figure 6-7 Recording Control Window
101
Figure 6-8 Volume Control Window
101
Figure 6-9 Recording Control Window
102
Disabling Audio on the Sender
103
Figure 6-10 Sound and Audio Devices Properties Window
103
Using Audio
104
Figure 6-11 Audio Controls
104
Potential Audio Issues
105
Remote USB Operation
106
Figure 6-12 USB Configuration During Receiver Installation-USB Devices Are Local or Remote
106
Attaching a Local USB Device to a Remote Computer
107
Figure 6-13 USB Tab Options
107
Figure 6-14 Prior to Remote Attachment of the USB Drive Key
108
Figure 6-15 after Remote Attachment of the USB Drive Key
108
Auto-Remoting of USB Devices
109
Figure 6-16 Dynamically Moving USB Devices to Another Remote Computer
109
USB Session Switching
109
Supported Remote USB Devices
110
Remote USB Access Control List
111
Determining USB Device Information
113
Troubleshooting Remote USB
114
Figure 6-17 Checkbox to Enable Remote USB
115
Figure 6-18 HP Remote Virtual USB Driver
116
Figure 6-19 Enable Installation of Remote USB
116
Adjusting Network Timeout Settings
118
Network Timeouts
118
Figure 6-20 Options Available under the Network Tab
118
Figure 6-21 Receiver Control Panel
119
Figure 6-22 Receiver Timeout Sequence
120
Dialog Timeouts
123
Hotkeys
124
Figure 6-23 the Hotkeys Tab Options
124
Changing the Setup Mode Hotkey Sequence
125
Remote Clipboard Operation
126
Figure 6-24 Enable Remote Clipboard Checkbox
126
Figure 6-25 Transfer of Data When a Cut and Paste Is Performed from a Remote Display Window to a Local Window
127
Remote Clipboard Data Transfers
127
Figure 6-26 Cut and Paste Computer Nomenclature
128
Figure 6-27 Cutting and Pasting between Remote and Local Computers
128
Figure 6-28 Receiving-Side Filtering of Cut and Paste Data
129
Remote Clipboard Filtering
129
Figure 6-29 Transmission of the Filter String Property from the RGS Receiver to the RGS Sender
130
Using the RGS Log to Detect Clipboard Problems
130
Figure 6-30 Transmission of the Filter String Property from the RGS Receiver to the RGS Sender
131
Figure 6-31 Remote Clipboard Log Entries for Cut and Paste
132
Receiver and Sender Logging
133
Receiver Logging
133
Figure 6-32 Options Available under the Logging Tab
133
Sender Logging
134
Figure 6-33 Logsetup File
134
Statistics
135
Figure 6-34 Options Available under the Statistics Tab
135
7 Using Directory Mode
136
Directory File Format
136
Starting the Receiver in Directory Mode
137
Figure 7-1 Starting the Receiver in Directory Mode
137
Figure 7-2 the Receiver Control Panel in Directory Mode
137
Selecting Remote Display Windows While in Directory Mode
138
Figure 7-3 Remote Display Window Selection Dialog
138
8 RGS Properties
139
Property Syntax
139
Setting Property Values in a Configuration File
139
Setting Properties on the Command Line
140
Authenticator Properties
140
RGS Receiver Properties
141
Receiver Property Hierarchy
141
Figure 8-1 Receiver Property Hierarchy
141
Receiver Property Groups
142
Figure 8-2 the Receiver Timeout Error Ismutable Property Is Set to 0
144
Figure 8-3 the Receiver Timeout Error Property Menu Is Grayed out
144
Receiver General Properties
145
Figure 8-4 the Receiver Maintains a List of the most Recently Connected Senders
145
Figure 8-5 Prior to RGS 5.1.3, Only One Image Update Would be In-Process at any Time
148
Figure 8-6 Sequence Chart for the Default Property Value of 4
149
Sender
149
Receiver Browser Properties
150
Figure 8-7 Pointer Options Tab in the Sender Mouse Properties Dialog
150
Receiver Audio Properties
151
Receiver Microphone Property
151
Receiver USB Properties
151
Receiver Network Properties
152
Receiver Hotkey Properties
152
Receiver Remote Clipboard Properties
153
Receiver Logging Properties
154
Receiver Image Codec Properties
155
Figure 5-3 Remote Display Window
155
Windows Placement and Size Properties
156
RGS Sender Properties
157
Sender Property Groups
157
Figure 8-8 Sender Properties Hierarchy
157
Sender General Properties
158
Sender Microphone Property
160
Sender Network Timeout Properties
161
Sender USB Access Control List Properties
161
Sender NIC Binding Properties
161
Sender Clipboard Property
162
9 Sender Event Logging on Windows
163
The Hpremote Log
163
Figure 9-1 the Hpremote Log
163
Figure 9-2 Event Properties Window
164
Usages of the Hpremote Log
165
Figure 9-3 Reporting of the Local Computer IP Address, Port Number and Hostname When a Connection Is Made to the
165
Additional Information on Event Logging
166
Figure 9-4 MSDN Event Logging Information
166
10 Remote Application Termination
167
RGS Connection and User Status
167
Hpremote Log Format
167
Table 10-1 RGS Sender Events Logged in the Hpremote Log
167
Sample Agent
170
Agent Design Issues
173
Additional Safeguard Features for Windows Systems
174
Figure 10-1 Remote Computer Sender Recovery Options
175
11 Optimizing RGS Performance
176
Performance Tuning for All Platforms
176
Performance Tuning for Windows
176
Troubleshooting Graphics Performance
177
Configuring Your Network for Optimal Performance
177
12 Troubleshooting RGS
179
Potential RGS Issues and Troubleshooting Suggestions
179
Table 12-1 Potential RGS Issues and Troubleshooting Suggestions
179
13 RGS Error Messages
180
Receiver Error Messages
180
Appendix A: Using RGS with HP VDI
183
Table A-1 Vmware ESX Versions that Support RGS
183
Vmware ESX Networking Considerations
184
Using RGS with Static HP VDI
184
A-2-1 Create a New Virtual Machine
184
Table A-2 Vmware View Versions that Support RGS
184
A-2-2 Modify the Vmware ESX Configuration (.VMX File)
185
A-2-3 Installing the RGS Sender on the Virtual Machine
187
Using RGS with Dynamic HP VDI (Based on Vmware View)
187
A-3-1 Create a New Virtual Machine
188
A-3-2 Install the RGS Sender on View Master/Parent VM and Modify the Configuration File to Optimize for Vmware View Environment
188
A-3-3 Install View Agent on View Master/Parent VM
188
A-3-4 Install the RGS Receiver and View Client on the Client Computers
188
Running RGS Diagnostics
189
Disabling the RGS Warning Popup
189
RGS Operating Modes Available with VDI
189
Using HP Session Allocation Manager with HP VDI
189
Appendix B: USB Devices Supported by RGS
190
Appendix C: Linux Remote Audio Device Support
196
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