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SPA 509G
User Manuals: Cisco SPA 509G IP Phone
Manuals and User Guides for Cisco SPA 509G IP Phone. We have
8
Cisco SPA 509G IP Phone manuals available for free PDF download: Administration Manual, User Manual, Quick Reference Manual, Quick Start Manual
Cisco SPA 509G Administration Manual (311 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.7 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
14
Overview of the Phones
14
Cisco SPA 500S Attendant Console
16
Network Configurations
16
Cisco SPA 9000 Voice System
17
Cisco Unified Communications 500 Series for Small Business
18
Other SIP IP PBX Call Control Systems
19
Prerequisites
19
Upgrading Firmware
20
Determining the Current Firmware Version
20
Determining Your IP Address
22
Downloading the Firmware
23
Installing the Firmware
23
Using the Web-Based Configuration Utility
24
Understanding Administrator and User Views
26
Accessing Administrative Options
27
Understanding Basic and Advanced Views
27
Using the Web Administration Tabs
27
Roadmap to Configuration Utility Features
28
Viewing Phone Information
31
Using IVR on the Cisco SPA 301 and Cisco SPA 501G IP Phone
31
Chapter 2: Configuring Lines and Extensions
35
Configuring Lines
35
Shared Line Appearances
35
Configuring a Line
36
Configuring Shared Line Appearance
37
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
38
Configuring Call Pickup and Busy Lamp Field
38
Configuring Speed Dial
39
Configuring Unused Line Keys for Call Park on the Cisco SPA 525G/525G2 (Metaswitch)
40
Configuring Unused Line Keys to Access Services
41
Or Cisco SPA 500 Series IP Phone
43
Configuring Line Key LED Patterns on the Cisco SPA 300 Series or Cisco SPA 500 Series IP Phone
43
Configuring Extensions
45
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
47
Configuring Phone Information and Display Settings
48
Configuring the Phone Name
48
Configuring Voice Mail
48
Configuring Internal Voice Mail for each Extension (When Using Cisco SPA 400 for Voice Mail)
49
Customizing the Startup Screen
49
Changing the Display Background (Cisco SPA 300 Series and Cisco SPA 500 Series)
51
Configuring the Screen Saver
52
Configuring the LCD Contrast
54
Configuring Back Light Settings (Cisco SPA 525G/525G2)
55
Configuring Linksys Key System Parameters
55
Enabling Call Features
56
Enabling Anonymous Call and Caller ID Blocking Services
56
Enabling Automatic Call Distribution (ACD) Service
57
Enabling Call Back Service
57
Enabling Call Park and Call Pickup Services
58
Enabling Call Transfer and Call Forwarding Services
58
Enabling Conferencing
59
Enabling Do Not Disturb
59
Enabling the Missed Call Shortcut
60
Logging Missed Calls (Cisco SPA 300 Series and Cisco SPA 500 Series)
60
Enabling Paging (Intercom)
61
Single Page
61
Group Paging
61
Configuring a Phone to Automatically Accept Pages
61
Configuring Paging Groups
62
Enabling Secure Call
63
Enabling Service Announcements
63
Customizing Phone Softkeys
64
Programmable Softkeys
68
Configuration Example
69
Configuring the Message Waiting Indicator
70
Configuring Ring Tones
71
Configuring On-Demand Ring Tones (Cisco SPA 525G/525G2)
72
User-Created MP3 Ring Tones (Cisco SPA 525G/525G2)
73
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA 30X and Cisco SPA 50XG Only)
73
Assigning a Ring Tone to an Extension
75
Configuring RSS Newsfeeds on the Cisco SPA 525G/525G2 IP Phone
75
Configuring Audio Settings
76
Configuring Audio Input Gain (Cisco SPA 300 Series and Cisco SPA 500 Series)
77
Enabling Wireless (Cisco SPA 525G/525G2 Only)
78
Configuring Bluetooth (Cisco SPA 525G/525G2 Only)
78
Enabling Bluetooth (Cisco SPA 525G/525G2)
78
Using a Bluetooth Headset (Cisco SPA 525G/525G2)
79
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
81
Initiating Pairing from the Cisco SPA 525G2
81
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
82
Enabling SMS Messaging
83
Enabling the Web Server
84
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones
86
Configuring Broadsoft Settings (Cisco SPA 300 Series and Cisco SPA 500 Series)
90
Configuring Broadsoft Directory
90
Configuring Synchronization of Do Not Disturb and Call Forward
91
Configuring XML Services
92
Configuring Music on Hold
94
Configuring Extension Mobility
95
Configuring Video Surveillance on the Cisco SPA 525G/525G2
96
Configuring the User Name and Account on the Camera
97
Configuration Utility
97
Viewing the Video
98
Chapter 4: Configuring SIP, SPCP, and NAT
99
Session Initiation Protocol and Cisco IP Phones
99
SIP over TCP
100
SIP Proxy Redundancy
101
Configuring Survivable Remote Site Telephony (SRST) Support
101
RFC3311 Support
102
Support for SIP NOTIFY XML-Service
102
Configuring SIP
102
Configuring SIP Parameters
102
Configuring SIP Timer Values
106
Configuring Response Status Code Handling
109
Configuring RTP Parameters
109
Configuring SDP Payload Types
111
Configuring SIP Settings for Extensions
114
Configuring a SIP Proxy Server
118
Configuring Subscriber Information Parameters
121
Configuring SPCP on the Cisco SPA 525G/525G2
122
Configuring SPCP on the Cisco SPA 300 Series and Cisco SPA 50XG
123
Network Address Translation (NAT) and Cisco IP Phones
123
NAT Mapping with Session Border Controller
124
NAT Mapping with SIP-ALG Router
124
Configuring NAT Mapping with a Static IP Address
124
Configuring NAT Mapping with STUN
125
Determining Whether the Router Uses Symmetric or Asymmetric NAT
126
Chapter 5: Configuring Security, Quality, and Network Features
128
Setting Security Features
128
SIP Initial INVITE and MWI Challenge
129
SIP over TLS
129
SRTP and Securing Calls
130
Secure Call Indication Tone
131
Ensuring Voice Quality
132
Supported Codecs
132
Bandwidth Requirements
133
Factors Affecting Voice Quality
134
Configuring Voice Codecs
137
Configuring Domain and Internet Settings
140
Configuring Restricted Access Domains
140
Configuring DHCP, Static IP, and Pppoe Information
141
Setting a Static IP Address
142
Configuring Pppoe Settings (Cisco SPA 525G/525G2 Only)
143
Setting Optional Network Parameters
143
Configuring VLAN Settings
145
Using the IP Phones in a VLAN
145
Configuring SSL VPN on the Cisco SPA 525G/525G2
147
Configuring the VPN on the Security Appliance
148
Configuring the VPN on the Cisco SPA 525G/525G2
148
Chapter 6: Provisioning Basics
151
Provisioning Capabilities
152
Provisioning Configuration from Phone Keypad
152
IP Phone Configuration Profiles
154
Obtaining the SPC Tool
155
General Purpose Parameters
156
Sample Configuration File
156
Upgrading, Resyncing, and Rebooting Phones
157
Firmware Upgrade Parameters
158
Resyncing a Phone
159
Rebooting a Phone
160
Redundant Provisioning Servers
160
Retail Provisioning
160
Automatic In-House Preprovisioning
161
Configuration Access Control
162
Using HTTPS
162
Server Certificates
163
Client Certificates
163
Obtaining a Server Certificate
164
Chapter 7: Configuring Regional Parameters and Supplementary Services
165
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
166
Example 1: Normal Ring
166
Example 2: Distinctive Ring (Short,Short,Short,Long)
166
Example 1: Dial Tone
167
Example 3: SIT Tone
167
Example 1: SIT Tone
168
Call Progress Tones
169
Distinctive Ring Patterns
169
Control Timer Values (Sec)
170
Configuring Supplementary Services (Star Codes)
171
Entering Star Code Values
171
Activating or Deactivating Supplementary Services
176
Vertical Service Announcement Codes (Cisco SPA 300 and Cisco SPA 500 Series)
176
Bonus Services Announcement Description
177
Outbound Call Codec Selection Codes
178
Miscellaneous Parameters
179
DTMF Parameters
179
Localizing Your IP Phone
180
Managing the Time and Date
181
Configuring Daylight Savings Time
182
Daylight Saving Time Examples
183
Selecting a Display Language
183
Creating a Dictionary Server Script
184
Chapter 8: Configuring Dial Plans
186
About Dial Plans
186
Digit Sequences
188
Digit Sequence Examples
190
Acceptance and Transmission of the Dialed Digits
192
Dial Plan Timer (Off-Hook Timer)
193
Syntax for the Dial Plan Timer
193
Interdigit Long Timer (Incomplete Entry Timer)
194
Syntax for the Interdigit Long Timer
194
Interdigit Short Timer (Complete Entry Timer)
195
Syntax for the Interdigit Short Timer
195
Editing Dial Plans on the IP Phone
196
Resetting the Control Timers
197
Chapter 9: Configuring the Cisco SPA 500S Attendant Console
198
Cisco SPA 500S Features
199
Setting up the Cisco SPA 500S Attendant Console
200
Configuring the Cisco SPA 9000 for the Cisco SPA 500S
201
Configuring the Broadsoft Server for the Cisco SPA 500S
201
Configuring the Asterisk Server for the Cisco SPA 500S
202
Configuring the Cisco SPA 500S
203
Unit/Key Configuration Scripts
204
Assigning Cisco SPA 500S Leds to Phone Extensions
206
Cisco SPA 9000 Syntax
206
Broadsoft Syntax
207
Asterisk Syntax
207
Configuring Broadsoft Busy Lamp Field Auto-Configuration
207
Attendant Console Parameters
208
Monitoring the Cisco SPA 500S
209
Cisco SPA 500S Unit Monitoring Notes
210
Chapter A: Creating an LED Script
211
LED Script Examples
212
LED Pattern
212
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Cisco SPA 509G Administration Manual (298 pages)
Small Business Pro
Brand:
Cisco
| Category:
IP Phone
| Size: 3.31 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
13
Overview of the Phones
13
Cisco SPA 500S Attendant Console
14
Network Configurations
15
Cisco SPA 9000 Voice System
16
Cisco Unified Communications 500 Series for Small Business
17
Other SIP IP PBX Call Control Systems
17
Prerequisites
17
Upgrading Firmware
18
Determining the Current Firmware Version
18
Determining Your IP Address
19
Downloading the Firmware
20
Installing the Firmware
21
Using the Web Administration User Interface
22
Understanding Administrator and User Views
24
Accessing Administrative Options
24
Understanding Basic and Advanced Views
25
Using the Web Administration Tabs
25
Roadmap to Web UI Features
25
Viewing Phone Information
28
Using IVR on the Cisco SPA 501G IP Phone
28
Chapter 2: Configuring Lines and Extensions
31
Configuring Lines
31
Shared Line Appearances
31
Configuring a Line
32
Configuring Shared Line Appearance
33
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
34
Configuring Call Pickup and Busy Lamp Field
34
Configuring Speed Dial
36
Configuring Unused Line Keys for Call Park on the Cisco SPA 525G (Metaswitch)
37
Configuring Unused Line Keys to Access Services
38
IP Phone
40
Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
40
Configuring Extensions
42
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
44
Configuring Phone Information and Display Settings
44
Configuring the Phone Name
45
Configuring Voice Mail
45
Configuring Internal Voice Mail for each Extension (When Using Cisco SPA 400 for Voice Mail)
45
Customizing the Startup Screen
46
Changing the Display Background (Cisco SPA 500 Series)
47
Configuring the Screen Saver
49
Configuring the LCD Contrast
51
Configuring Back Light Settings (Cisco SPA 525G)
52
Configuring Linksys Key System Parameters
52
Enabling Call Features
53
Enabling Anonymous Call and Caller ID Blocking
53
Enabling Automatic Call Distribution (ACD)
54
Enabling Call Back
54
Enabling Call Park and Call Pickup
55
Enabling Call Transfer and Call Forwarding
55
Enabling Call Waiting
56
Enabling Conferencing
56
Enabling Dial Assistance
57
Enabling Do Not Disturb
57
Enabling the Missed Call Shortcut
58
Logging Missed Calls (Cisco SPA 500 Series)
58
Enabling Paging (Intercom)
59
Single Page
59
Group Paging
59
Configuring a Phone to Automatically Accept Pages
59
Configuring Paging Groups
60
Enabling Secure Call
61
Enabling Service Announcements
61
Configuring Phone Features
62
Customizing Phone Softkeys
62
Programmable Softkeys
66
Configuration Example
68
Configuring the Message Waiting Indicator
69
Configuring Ring Tones
69
Configuring On-Demand Ring Tones (Cisco SPA 525G)
71
User-Created MP3 Ring Tones (Cisco SPA 525G)
71
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA 50XG Only)
71
Assigning a Ring Tone to an Extension
73
Configuring RSS Newsfeeds on the Cisco SPA 525G IP Phone
73
Configuring Audio Settings
74
Configuring Audio Input Gain (Cisco SPA 500 Series)
75
Enabling Wireless (Cisco SPA 525G Only)
76
Enabling Bluetooth (Cisco SPA 525G Only)
76
Enabling SMS Messaging
77
Enabling the Web Server
78
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 500 Series
79
Configuring Broadsoft Settings (Cisco SPA 500 Series)
83
Configuring Broadsoft Directory
83
Configuring Synchronization of Do Not Disturb and Call Forward
84
Configuring XML Services
85
Configuring Music on Hold
87
Configuring Extension Mobility with a Broadsoft Server
88
Chapter 4: Configuring SIP, SPCP, and NAT
89
Session Initiation Protocol and Cisco IP Phones
89
SIP over TCP
90
SIP Proxy Redundancy
91
RFC3311 Support
91
Support for SIP NOTIFY XML-Service
92
Configuring SIP
92
Configuring SIP Parameters
92
Configuring SIP Timer Values
96
Configuring Response Status Code Handling
99
Configuring RTP Parameters
99
Configuring SDP Payload Types
101
Configuring SIP Settings for Extensions
104
Configuring a SIP Proxy Server
108
Configuring Subscriber Information Parameters
111
Configuring SPCP on the Cisco SPA 525G
112
Configuring SPCP on the Cisco SPA 50XG
113
Network Address Translation (NAT) and Cisco IP Phones
113
NAT Mapping with Session Border Controller
114
NAT Mapping with SIP-ALG Router
114
Configuring NAT Mapping with a Static IP Address
114
Configuring NAT Mapping with STUN
115
Determining Whether the Router Uses Symmetric or Asymmetric NAT
117
Chapter 5: Configuring Security, Quality, and Network Features
119
Setting Security Features
119
SIP Initial INVITE and MWI Challenge
120
SIP over TLS
120
SRTP and Securing Calls
121
Secure Call Indication Tone
122
Ensuring Voice Quality
123
Supported Codecs
123
Bandwidth Requirements
124
Factors Affecting Voice Quality
125
Configuring Voice Codecs
128
Configuring Domain and Internet Settings
131
Configuring Restricted Access Domains
131
Configuring DHCP, Static IP, and Pppoe Information
132
Setting a Static IP Address
133
Configuring Pppoe Settings
134
Setting Optional Network Parameters
135
Configuring VLAN Settings
136
Using the IP Phones in a VLAN
136
Configuring SSL VPN on the Cisco SPA 525G
138
Configuring the VPN on the Security Appliance
139
Configuring the VPN on the Cisco SPA 525G
139
Chapter 6: Provisioning Basics
142
Provisioning Capabilities
143
Provisioning Configuration from Phone Keypad
143
IP Phone Configuration Profiles
145
Obtaining the SPC Tool
146
General Purpose Parameters
147
Sample Configuration File
147
Upgrading, Resyncing, and Rebooting Phones
148
Firmware Upgrade Parameters
149
Resyncing a Phone
150
Rebooting a Phone
151
Redundant Provisioning Servers
151
Retail Provisioning
151
Automatic In-House Preprovisioning
152
Configuration Access Control
153
Using HTTPS
153
Server Certificates
154
Client Certificates
154
Obtaining a Server Certificate
155
Chapter 7: Configuring Regional Parameters and Supplementary Services
156
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
157
Example 1: Normal Ring
157
Example 2: Distinctive Ring (Short,Short,Short,Long)
157
Example 1: Dial Tone
158
Example 3: SIT Tone
158
Example 1: SIT Tone
159
Call Progress Tones
160
Distinctive Ring Patterns
160
Control Timer Values (Sec)
161
Configuring Supplementary Services (Star Codes)
162
Entering Star Code Values
162
Activating or Deactivating Supplementary Services
167
Vertical Service Announcement Codes (SPA 500 Series)
167
Bonus Services Announcement Description
168
Outbound Call Codec Selection Codes
169
Miscellaneous Parameters
170
DTMF Parameters
170
Localizing Your IP Phone
171
Managing the Time and Date
172
Configuring Daylight Savings Time
173
Daylight Saving Time Examples
174
Selecting a Display Language
174
Creating a Dictionary Server Script
176
Chapter 8: Configuring Dial Plans
177
About Dial Plans
177
Digit Sequences
179
Digit Sequence Examples
181
Acceptance and Transmission of the Dialed Digits
183
Dial Plan Timer (Off-Hook Timer)
184
Syntax for the Dial Plan Timer
184
Interdigit Long Timer (Incomplete Entry Timer)
185
Syntax for the Interdigit Long Timer
185
Interdigit Short Timer (Complete Entry Timer)
186
Syntax for the Interdigit Short Timer
186
Editing Dial Plans on the IP Phone
187
Resetting the Control Timers
188
Chapter 9: Configuring the Cisco SPA 500S Attendant Console
189
Cisco SPA 500S Features
190
Setting up the Cisco SPA 500S Attendant Console
191
Configuring the Cisco SPA 9000 for the Cisco SPA 500S
192
Configuring the Broadsoft Server for the Cisco SPA 500S
192
Configuring the Asterisk Server for the Cisco SPA 500S
193
Configuring the Cisco SPA 500S
194
Unit/Key Configuration Scripts
195
Assigning Cisco SPA 500S Leds to Phone Extensions
197
Cisco SPA 9000 Syntax
197
Broadsoft Syntax
198
Asterisk Syntax
198
Configuring Broadsoft Busy Lamp Field Auto-Configuration
198
Attendant Console Parameters
199
Monitoring the Cisco SPA 500S
200
Cisco SPA 500S Unit Monitoring Notes
201
Chapter A: Creating an LED Script
202
LED Script Examples
203
LED Pattern
203
Cisco SPA 509G Administration Manual (276 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.78 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
13
Overview of the Phones
13
Cisco SPA500S Attendant Console
14
Network Configurations
15
Cisco SPA9000 Voice System
16
Cisco Unified Communications 500 Series for Small Business
17
Other SIP IP PBX Call Control Systems
17
Prerequisites
17
Upgrading Firmware
18
Determining the Current Firmware Version
18
Determining Your IP Address
19
Downloading the Firmware
20
Installing the Firmware
21
Using the Web Administration User Interface
22
Accessing Administrative Options
24
Understanding Administrator and User Views
24
Roadmap to Web UI Features
25
Understanding Basic and Advanced Views
25
Using the Web Administration Tabs
25
Viewing Phone Information
28
Using IVR on the SPA501G IP Phone
28
Chapter 2: Configuring Lines and Extensions
31
Configuring Lines
31
Shared Line Appearances
31
Configuring a Line
32
Configuring Shared Line Appearance
33
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA500 Series IP Phone
34
Configuring Call Pickup and Busy Lamp Field
34
Configuring Speed Dial
36
Configuring Unused Line Keys to Access Services (SPA525G)
38
Configuring Line Key LED Patterns on the Cisco SPA500 Series IP Phone
39
Configuring Extensions
42
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
43
Configuring Phone Information and Display Settings
43
Configuring Internal Voice Mail for each Extension (When Using SPA400 for Voice Mail)
44
Configuring the Phone Name
44
Configuring Voice Mail
44
Customizing the Startup Screen
45
Changing the Display Background (SPA500 Series)
46
Configuring the Screen Saver
48
Configuring the LCD Contrast
49
Configuring Back Light Settings (SPA525G)
50
Configuring Linksys Key System Parameters
51
Enabling Call Features
51
Enabling Anonymous Call and Caller ID Blocking
52
Enabling Automatic Call Distribution (ACD)
52
Enabling Call Back
53
Enabling Call Park and Call Pickup
53
Enabling Call Transfer and Call Forwarding
54
Enabling Call Waiting
54
Enabling Conferencing
55
Enabling Dial Assistance
55
Enabling Do Not Disturb
55
Enabling the Missed Call Shortcut
56
Logging Missed Calls (SPA500 Series)
56
Enabling Paging (Intercom)
57
Group Paging (Limited to Specific Models; See Below)
57
Single Page
57
Configuring a Phone to Automatically Accept Pages
58
Configuring Paging Groups
58
Enabling Secure Call
59
Enabling Service Announcements
59
Configuring Phone Features
60
Configuring Ring Tones
60
Configuring the Message Waiting Indicator
60
Configuring On-Demand Ring Tones (SPA525G)
62
Creating and Uploading Ring Tones Using the Ring Tone Utility (SPA50XG Only)
62
User-Created MP3 Ring Tones (SPA525G)
62
Assigning a Ring Tone to an Extension
64
Configuring RSS Newsfeeds on the SPA525G IP Phone
65
Configuring Audio Input Gain (SPA500 Series)
66
Configuring Audio Settings
66
Enabling Bluetooth (SPA525G Only)
67
Enabling Wireless (SPA525G Only)
67
Enabling SMS Messaging
68
Enabling the Web Server
69
Configuring Lightweight Directory Access Protocol (LDAP) for the SPA500 Series
70
Configuring Broadsoft Settings (SPA525G)
74
Configuring Broadsoft Directory
74
Configuring Synchronization of Do Not Disturb and Call Forward
75
Configuring XML Services (SPA525G)
76
Configuring Music on Hold
77
Configuring Extension Mobility with a Broadsoft Server
78
Chapter 4: Configuring SIP, SPCP, and NAT
79
Session Initiation Protocol and Cisco IP Phones
79
SIP over TCP
80
Configuring Survivable Remote Site Telephony (SRST) Support
81
RFC3311 Support
81
SIP Proxy Redundancy
81
Configuring SIP
82
Configuring SIP Parameters
82
Configuring SIP Timer Values
85
Configuring Response Status Code Handling
88
Configuring RTP Parameters
89
Configuring SDP Payload Types
90
Configuring SIP Settings for Extensions
93
Configuring a SIP Proxy Server
97
Configuring Subscriber Information Parameters
100
Configuring SPCP on the SPA525G
101
Configuring SPCP on the SPA50XG
102
Network Address Translation (NAT) and Cisco IP Phones
102
Configuring NAT Mapping with a Static IP Address
103
NAT Mapping with Session Border Controller
103
NAT Mapping with SIP-ALG Router
103
Configuring NAT Mapping with STUN
104
Determining Whether the Router Uses Symmetric or Asymmetric NAT
106
Chapter 5: Configuring Security, Quality, and Network Features
108
Setting Security Features
108
SIP Initial INVITE and MWI Challenge
108
SIP over TLS
109
SRTP and Securing Calls
110
Secure Call Indication Tone
111
Ensuring Voice Quality
111
Supported Codecs
112
Bandwidth Requirements
113
Factors Affecting Voice Quality
114
Configuring Voice Codecs
116
Configuring Domain and Internet Settings
119
Configuring DHCP, Static IP, and Pppoe Information
119
Configuring Restricted Access Domains
119
Setting a Static IP Address
121
Configuring Pppoe Settings
122
Setting Optional Network Parameters
122
Configuring VLAN Settings
124
Using the IP Phones in a VLAN
124
6 Provisioning Basics
126
Chapter 6: Provisioning Basics
126
Provisioning Capabilities
127
Provisioning Configuration from Phone Keypad
127
IP Phone Configuration Profiles
129
Obtaining the SPC Tool
130
General Purpose Parameters
131
Sample Configuration File
131
Upgrading, Resyncing, and Rebooting Phones
132
Firmware Upgrade Parameters
133
Resyncing a Phone
134
Rebooting a Phone
135
Redundant Provisioning Servers
135
Retail Provisioning
135
Automatic In-House Preprovisioning
136
Configuration Access Control
137
Using HTTPS
137
Client Certificates
138
Server Certificates
138
Obtaining a Server Certificate
139
7 Configuring Regional Parameters and Supplementary Services
140
Chapter 7: Configuring Regional Parameters and Supplementary Services
140
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
141
Example 1: Normal Ring
141
Example 2: Distinctive Ring (Short,Short,Short,Long)
141
Example 1: Dial Tone
142
Example 3: SIT Tone
142
Example 1: SIT Tone
143
Call Progress Tones
144
Distinctive Ring Patterns
144
Control Timer Values (Sec)
145
Configuring Supplementary Services (Star Codes)
146
Entering Star Code Values
146
Activating or Deactivating Supplementary Services
151
Vertical Service Announcement Codes (SPA500 Series)
151
Bonus Services Announcement Description
152
Outbound Call Codec Selection Codes
153
Miscellaneous Parameters
154
DTMF Parameters
154
Localizing Your IP Phone
155
Managing the Time and Date
156
Configuring Daylight Savings Time
157
Daylight Saving Time Examples
158
Selecting a Display Language
158
Creating a Dictionary Server Script
160
Chapter 8: Configuring Dial Plans
161
About Dial Plans
161
Table of Contents
162
Digit Sequences
163
Digit Sequence Examples
165
Acceptance and Transmission of the Dialed Digits
167
Dial Plan Timer (Off-Hook Timer)
168
Syntax for the Dial Plan Timer
168
Interdigit Long Timer (Incomplete Entry Timer)
169
Syntax for the Interdigit Long Timer
169
Interdigit Short Timer (Complete Entry Timer)
170
Syntax for the Interdigit Short Timer
170
Editing Dial Plans on the IP Phone
171
Resetting the Control Timers
172
9 Configuring the Cisco Spa500S Attendant Console
173
Chapter 9: Configuring the Cisco SPA500S Attendant Console
173
Cisco SPA500S Features
174
Setting up the Cisco SPA500S Attendant Console
175
Configuring the Broadsoft Server for the Cisco SPA500S
176
Configuring the SPA9000 for the Cisco SPA500S
176
Configuring the Asterisk Server for the Cisco SPA500S
177
Configuring the Cisco SPA500S
178
Unit/Key Configuration Scripts
179
Assigning Cisco SPA500S Leds to Phone Extensions
181
SPA9000 Syntax
181
Asterisk Syntax
182
Broadsoft Syntax
182
Configuring Broadsoft Busy Lamp Field Auto-Configuration (SPA525G)
182
Attendant Console Parameters
183
Monitoring the Cisco SPA500S
184
Cisco SPA500S Unit Monitoring Notes
185
Chapter A: Creating an LED Script
186
LED Pattern
187
LED Script Examples
187
Appendix B: SPA and Wireless IP Phone Field Reference
189
Info Tab
190
System Information
190
Phone Status
192
Product Information
192
Ext Status
194
Line/Call Status
194
Downloaded Ring Tone
195
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Cisco SPA 509G User Manual (95 pages)
Cisco Small Business Pro SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 3.04 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business Pro IP Phones
10
Understanding Your Phone's Lines and Buttons
11
Phone Components
11
Softkey Buttons
13
Using Keypad Shortcuts
15
Cisco SPA 500S Attendant Console
16
Caring for Your Phone
17
Chapter 2: Installing Your Phone
18
Before You Begin
19
Phone Connections
19
Connecting the Handset
20
Installing the Stand (Optional)
20
Mounting the Phone to the Wall (Optional)
21
Reversing the Handset Retention Tab
25
Connecting the Power
26
Connecting Your Phone to the Network
27
Connecting the Phone to the Wireless Network
27
Connecting a PC to Your Phone (Optional)
28
Connecting Wired and Wireless Headsets (Optional)
28
Verifying Phone Startup
29
Upgrading Your Phone's Firmware
30
Determining Your Current Firmware Version
30
Download the Firmware
31
Get Your Phone's IP Address
31
Install the Firmware
32
Chapter 3: Using Basic Phone Functions
33
Using Phone Hardware and Accessories
34
Using the Speakerphone
34
Using the Headset with Your IP Phone
34
Switching between the Handset/Headset/Speakerphone During a Call
34
Sending Audio to the Phone Speaker
34
Choosing Your Preferred Audio Device
35
Adjusting Call Volume and Muting
36
Adjusting Call Volume
36
Adjusting the Ringer Volume
36
Using Mute
36
Placing or Answering a Call
36
Using Dial Assistance
37
Putting a Call on Hold
37
Resuming a Call
38
Ending a Call
38
Transferring Calls
38
Performing an Attended Transfer
39
Performing an Unattended (Blind) Transfer
39
Transferring a Held Call to an Active Call
40
Redialing
40
Viewing and Returning Missed Calls
41
Turning the Missed Calls Shortcut on and off
42
Forwarding Calls
42
Forwarding All Calls
43
Forwarding Calls When Your Phone Is Busy
43
Forwarding Calls When You Don't Answer the Phone
44
Delaying Call Forwarding When You Don't Answer the Phone
44
Stopping Call Forwarding
45
Setting Do Not Disturb
45
Activating Do Not Disturb
45
Deactivating Do Not Disturb
46
Turning Call Waiting on and off
46
Picking up a Call
47
Parking a Call
48
Placing a Three-Way Conference Call
49
Conferencing a Held Call with an Active Call
50
Using the Phone Directories
51
Using Your Personal Directory
51
Using the Corporate Directory
52
Using the Call History Lists
53
Viewing the Call History Lists
53
Calling from the Call History Lists
54
Deleting a Number from the Call History Lists
54
Saving a Call History List Number to Your Directory
54
Setting or Changing a Phone Password
55
Accessing Voicemail
55
Chapter 4: Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
Blocking Anonymous Calls
57
Using Secure Call
58
Enabling Dial Assistance
59
Creating Speed Dials
59
Creating Speed Dials on Unused Line Buttons
60
Creating Numerical Speed Dials
60
Using Speed Dials
61
Using the Paging Feature
61
Paging Another Phone
62
Paging a Group of Phones
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
62
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Changing the Screen Backlight Settings
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
66
Using Ring Tones
66
Changing Your Ring Tone
66
Configuring Date and Time Parameters on Your Phone
67
Setting Your Phone's Date and Time
67
Using Star Codes
67
Using the Interactive Voice Response Menu on the Cisco SPA 501G
69
Advanced Procedures for Technical Support Personnel
72
Rebooting Your Phone
73
Cisco SPA 509G User Manual (93 pages)
SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 1.07 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
8
About this Document
8
Overview of the Cisco Small Business Pro IP Phones
10
Understanding Your Phone's Lines and Buttons
11
Phone Components
11
Softkey Buttons
13
Using Keypad Shortcuts
15
Cisco SPA 500S Attendant Console
16
Caring for Your Phone
17
2 Installing Your Phone
18
Chapter 2: Installing Your Phone
18
Before You Begin
19
Phone Connections
19
Connecting the Handset
20
Installing the Stand (Optional)
20
Mounting the Phone to the Wall (Optional)
21
Reversing the Handset Retention Tab
25
Connecting the Power
26
Connecting Your Phone to the Network
27
Connecting the Phone to the Wireless Network
27
Connecting a PC to Your Phone (Optional)
28
Connecting Wired and Wireless Headsets (Optional)
28
Verifying Phone Startup
29
Upgrading Your Phone's Firmware
30
Determining Your Current Firmware Version
30
Download the Firmware
31
Get Your Phone's IP Address
31
Install the Firmware
32
3 Using Basic Phone Functions
33
Chapter 3: Using Basic Phone Functions
33
Using Phone Hardware and Accessories
34
Using the Speakerphone
34
Using the Headset with Your IP Phone
34
Switching between the Handset/Headset/Speakerphone During a Call
34
Sending Audio to the Phone Speaker
34
Choosing Your Preferred Audio Device
35
Adjusting Call Volume and Muting
36
Adjusting the Ringer Volume
36
Using Mute
36
Placing or Answering a Call
36
Using Dial Assistance
37
Putting a Call on Hold
37
Resuming a Call
38
Ending a Call
38
Transferring Calls
38
Performing an Attended Transfer
39
Performing an Unattended (Blind) Transfer
39
Transferring a Held Call to an Active Call
40
Redialing
40
Viewing and Returning Missed Calls
41
Turning the Missed Calls Shortcut on and off
42
Forwarding Calls
42
Forwarding All Calls
43
Forwarding Calls When Your Phone Is Busy
43
Forwarding Calls When You Don't Answer the Phone
44
Delaying Call Forwarding When You Don't Answer the Phone
44
Stopping Call Forwarding
45
Setting Do Not Disturb
45
Activating Do Not Disturb
45
Deactivating Do Not Disturb
46
Turning Call Waiting on and off
46
Picking up a Call
47
Parking a Call
48
Placing a Three-Way Conference Call
49
Conferencing a Held Call with an Active Call
50
Using the Phone Directories
51
Using Your Personal Directory
51
Using the Corporate Directory
52
Using the Call History Lists
53
Viewing the Call History Lists
53
Calling from the Call History Lists
54
Deleting a Number from the Call History Lists
54
Saving a Call History List Number to Your Directory
54
Setting or Changing a Phone Password
55
Accessing Voicemail
55
Chapter 4: Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
Blocking Anonymous Calls
57
Using Secure Call
58
Enabling Dial Assistance
59
Creating Speed Dials
59
Creating Speed Dials on Unused Line Buttons
60
Creating Numerical Speed Dials
60
Using Speed Dials
61
Using the Paging Feature
61
Paging Another Phone
62
Paging a Group of Phones
62
Configuring Auto Answer
62
Monitoring/Accessing Another Phone from Your Phone
62
Customizing Your LCD Screen
63
Changing the LCD Screen Contrast
63
Changing the Screen Backlight Settings
64
Configuring the Phone Screen Saver
64
Turning on the Screen Saver
66
Using Ring Tones
66
Changing Your Ring Tone
66
Configuring Date and Time Parameters on Your Phone
67
Setting Your Phone's Date and Time
67
Using Star Codes
67
Using the Interactive Voice Response Menu on the Cisco SPA 501G
69
Advanced Procedures for Technical Support Personnel
72
Rebooting Your Phone
73
Cisco SPA 509G User Manual (19 pages)
Small Business Pro SPA 500 Series IP Phones
Brand:
Cisco
| Category:
IP Phone
| Size: 0.69 MB
Table of Contents
Table of Contents
2
Getting Started
4
Understanding Your Phone's Lines and Buttons
4
Phone Components
4
Softkey Buttons
6
Using Keypad Shortcuts
7
Cisco SPA 500S Attendant Console
7
Caring for Your Phone
8
Using Basic Phone Functions
9
Using the Speakerphone
9
Using the Headset with Your IP Phone
9
Switching between the Handset/Headset/Speakerphone
9
During a Call
9
Sending Audio to the Phone Speaker
9
Choosing Your Preferred Audio Device
10
Adjusting Call Volume and Muting
10
Adjusting Call Volume
10
Adjusting the Ringer Volume
10
Using Mute
10
Placing or Answering a Call
10
Using Dial Assistance
11
Putting a Call on Hold
11
Resuming a Call
11
Ending a Call
11
Transferring Calls
11
Performing an Attended Transfer
12
Performing an Unattended (Blind) Transfer
12
Transferring a Held Call to an Active Call
12
Redialing
12
Viewing and Returning Missed Calls
13
Turning the Missed Calls Shortcut on and off
13
Turning Call Waiting on and off
14
Picking up a Call
14
To Pick up a Call Ringing at an Extension in Your Group
14
Placing a Three-Way Conference Call
14
Conferencing a Held Call with an Active Call
14
Using the Phone Directories
15
Using Your Personal Directory
15
Using the Call History Lists
15
Viewing the Call History Lists
15
Calling from the Call History Lists
15
Deleting a Number from the Call History Lists
15
Saving a Call History List Number to Your Directory
15
Accessing Voicemail
16
Enabling Dial Assistance
16
Creating Speed Dials
16
Creating Speed Dials on Unused Line Buttons
16
Using Speed Dials
16
Customizing Your LCD Screen
17
Changing the LCD Screen Contrast
17
Changing the Screen Backlight Settings
17
Configuring the Phone Screen Saver
17
Turning on the Screen Saver
18
Using Ring Tones
18
Changing Your Ring Tone
18
Configuring Date and Time Parameters on Your Phone
18
Setting Your Phone's Date and Time
18
Rebooting Your Phone
18
Cisco SPA 509G Quick Reference Manual (4 pages)
Barracuda Phone System
Brand:
Cisco
| Category:
IP Phone
| Size: 0.14 MB
Cisco SPA 509G Quick Start Manual (2 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.19 MB
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