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HP EliteBook 2760p Maintenance And Service Manual
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HP EliteBook 2760p Maintenance And Service Manual

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HP EliteBook 2760p Tablet PC
Maintenance and Service Guide

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  • Page 1 HP EliteBook 2760p Tablet PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 6 Top ............................... 6 TouchPad ..........................6 Lights ........................... 7 Buttons ..........................9 Keys ........................... 10 Front ..............................11 Right ..............................12 Left ..............................13 Display ..............................14 Rear ..............................
  • Page 6 Component replacement procedures ....................38 Service tag ......................... 38 Computer feet ........................39 Pen ............................ 40 Battery ..........................41 Service access cover ......................42 Primary memory module ....................43 SIM ............................ 45 Hard drive .......................... 46 WLAN module ........................48 WWAN module ........................
  • Page 7 7 Backup and recovery ............................ 92 Backing up your information ....................... 92 Performing a recovery ........................93 Using the Windows recovery tools ..................94 Using f11 ..........................94 Using a Windows 7 operating system DVD (purchased separately) ......... 95 8 Power cord set requirements ........................96 Requirements for all countries and regions ..................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product name HP EliteBook 2760p Tablet PC Processors Intel® 2nd Generation Core™ i7 processors (soldered to system board) i7-2620M, 2.7-GHz (turbo up to 3.4-GHz) Dual-Core processor, 4 MB L3 cache, 35W Intel 2nd Generation Core i5 processors (soldered to system board) i5-2410M, 2.3-GHz (turbo up to 2.9-GHz) Dual-Core processor, 3 MB L3 cache, 35W (select...
  • Page 10 Category Description Supports the following SATA drives: ● 320 GB, 7200 rpm hard drive ● 320 GB SED, 7200 rpm hard drive ● 250 GB, 7200 rpm hard drive Supports the following solid-state drives: ● 160 GB ● 128 GB Audio/Visual Integrated dual-array microphone High-definition (HD) audio with SRS premium sound...
  • Page 11 USB 2.0 (3), one powered/charging VGA (Dsub 15-pin) 1394a Multipin AC power Docking connector SD slot Travel battery connector Docking For HP 2740p Ultra-Slim Expansion Base Keyboard Full-size keyboard Dual point Spill-resistant design, DuraKey coating TouchPad supports: ● 2-way scroll ●...
  • Page 12 Integrated smart card reader (active) Alcor AU9540 Supports security lock Trusted platform module (TPM) V.1.2 Preboot authentication (password, smart card) HP ProtectTools HP Power Assistant Operating system Preinstalled: Windows 7 Professional 64 (U.S., Canada, and Japan only) Windows 7 Professional 32 (U.S., Canada, and Japan only) Windows 7 Home Premium 64 (U.S., Canada, and Japan only)
  • Page 13 Category Description Microsoft WHQL Novell SuSE Linux Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory module WLAN module WWAN module...

  • Page 14: External Component Identification

    External component identification TouchPad Component Description Pointing stick Moves the pointer and selects or activates items on the screen. Left pointing stick button Functions like the left button on an external mouse. TouchPad Moves the pointer and selects or activates items on the screen.

  • Page 15: Lights

    White: The computer volume is being increased. Num lock light On: Num lock is on and the embedded numeric keypad is enabled. ● Drive light White: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
  • Page 16 Component Description ● Battery light White: A battery is close to full charge capacity. ● Amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

  • Page 17: Buttons

    Buttons Component Description Volume mute button Mutes and restores speaker sound. Volume down button Decreases computer volume. Volume up button Increases computer volume.

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 19: Front

    Front Component Description Webcam light On: The webcam is in use. External WWAN antenna button Opens the external wireless wide area network (WWAN) antenna. External WWAN antenna Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). ● Power switch When the computer is off, slide the switch to the right to turn on the computer.

  • Page 20: Right

    Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

  • Page 21: Left

    ExpressCard slot (select models only) Supports optional ExpressCards. ● Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ● Amber: All wireless devices are off.

  • Page 22: Display

    Webcam light On: The webcam is in use. Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > HP > HP Webcam. Keyboard light button Opens and turns on the keyboard light. Touch screen Allows you to perform certain actions using your fingers or the digitizer pen.

  • Page 23: Rear

    Rear Component Description Jog dial In slate mode, functions like the enter key and the up and down arrows on a standard keyboard. ● Press inward to enter a command. ● Rotate up to scroll up. ● Rotate down to scroll down. esc button In slate mode, allows you to exit or escape out of an application.

  • Page 24: Bottom

    Bottom Component Description Battery bay Holds the battery. SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Serial number label location When ordering parts or requesting information, the serial number label, located inside the battery bay, provides important information that you may need when contacting technical support. Component Description Product name The product name affixed to the front of your computer.

  • Page 26: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 27 Item Description Spare part number External antenna 657835-001 Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables) 30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display 649753-001 30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display for use outdoors 649754-001 Hinge cover assembly (included in the Plastics Kit, spare part number 649764-001) Keyboard with TouchPad and pointing stick (includes buttons and cables)
  • Page 28 Item Description Spare part number For use in Taiwan 649756-AB1 For use in Thailand 649756-281 For use in Turkey 649756-141 For use in the United Kingdom 649756-031 For use in the United States 649756-001 Memory modules (PC3-10600, 1333-MHz, DDR3) 8-GB 634091-001 4-GB 621569-001...
  • Page 29 Item Description Spare part number ● Equipped with Second Generation Intel Core i5-2540M Dual-Core processor [2.6-GHz 649751-001 (turbo up to 3.3 GHz), 3 MB L3 cache] ● Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz 649752-001 (turbo up to 3.4 GHz), 4 MB L3 cache] (17) Audio connector board 649762-001...
  • Page 30 Item Description Spare part number 6-cell, 44 Whr, 2.0-Ah 593592-001 (28) Service access cover (included in the Plastics Kit, spare part number 649764-001) Chapter 3 Illustrated parts catalog...

  • Page 31: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit 649764-001 VGA bracket Display hinge cover ExpressCard slot protective insert Service access cover RJ11 door Plastics Kit...

  • Page 32: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit 649758-001 RJ-11 connector cable Bluetooth module cable Audio cable TouchPad connector cable Volume connector cable Chapter 3 Illustrated parts catalog...

  • Page 33: Mass Storage Devices

    Mass storage devices Description Spare part number Hard drives (includes bracket) 320 GB SED, 7200 rpm, 7 mm (2.5 in) 656621-001 320 GB, 7200 rpm, 7 mm (2.5 in) 656620-001 250 GB, 7200 rpm, 7 mm (2.5 in) 656619-001 128 GB solid-state drive (SSD) 653017-001 160 GB SSD 653018-001...

  • Page 34: Miscellaneous Parts

    65W Smart AC adapter, RC V, 3W 609939-001 65W Smart AC adapter, RC V, EM. 3W 609948-001 Rubber Kit (includes feet and screw covers) 649765-001 HP 2740 Ultra-Slim Expansion Base 606172-001 Power cords For use in Argentina 490371-D01 For use in Australia...
  • Page 35 Description Spare part number For use in the United States 490371-001 Screw Kit 649766-001 ● Phillips 2.5×8.0 captive screw ● Phillips 2.0×7.0 captive screw ● Phillips 2.0×3.0 captive screw ● Phillips 3.0×2.5 screw ● Phillips 2.5×3.0 screw ● Phillips 2.5×6.0 screw ●...

  • Page 36: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 454668-001 6-cell, 39 Whr, 2.0 Ah, Li-ion battery (with charging indicator) 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061...
  • Page 37 Uruguay, U.S. Virgin Islands, Venezuela, Vietnam, Yemen, and Zimbabwe 597837-001 Latch Kit 597839-001 Smart card reader 606172-001 HP 2740 Ultra-Slim Expansion Base 606899-001 Pen (includes tether) 609939-001 65W AC Smart Adapter, RC V, 3W 609948-001 65W AC Smart Adapter, RC V, EM 3W...
  • Page 38 Spare part number Description 632155-001 Ericsson 5521 HSPA+ WWAN module for use in Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the Dominican Republic,...
  • Page 39 Spare part number Description 649750-001 System board with Second Generation Intel Core i5 2520M Dual-Core processor [2.5 GHz (turbo up to 3.2 GHz), 3 MB L3 cache] for use only in Russia and the People's Republic of China 649751-001 System board with Second Generation Intel Core i5 2540M Dual-Core processor [2.6-GHz (turbo up to 3.3 GHz), 3 MB L3 cache ] for use only in Russia and the People's Republic of China 649752-001 System board with Second Generation Intel Core i7 2620M Dual-Core processor [2.7 GHz (turbo...
  • Page 40 Spare part number Description 649756-B71 Keyboard with TouchPad and pointing stick for use in Sweden and Finland (includes buttons and cables) 649756-BB1 Keyboard with TouchPad and pointing stick for use in Israel (includes buttons and cables) 649756-BG1 Keyboard with TouchPad and pointing stick for use in Switzerland (includes buttons and cables) 649756-DD1 Keyboard with TouchPad and pointing stick for use in Iceland (includes buttons and cables) 649756-DH1...

  • Page 41: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 42: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 43: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 44: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 45: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 46: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 43 screws in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 47: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 649765-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 48: Pen

    Description Spare part number Digitizer pen with eraser (includes tether) 606899-001 Remove the pen: Position the computer right-side up, with the left side toward you. Pull the loop on the tether until it is large enough to pass the pen through it, and then pull the pen through the loop (1).

  • Page 49: Battery

    Battery Description Spare part number 6-cell, 44 Whr, 2.0 Ah, Li-ion battery 454668-001 6-cell, 39 Whr, 2.0 Ah, Li-ion battery 593592-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Service Access Cover

    Service access cover NOTE: The service access cover is included in the Plastics Kit, spare part number 649764-001. Before removing the service access cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 51: Primary Memory Module

    Primary memory module Description Spare part number 1 GB (PC3-10600, 1333 MHz, DDR3) 639738-001 2 GB (PC3-10600, 1333 MHz, DDR3) 621565-001 4 GB (PC3-10600, 1333 MHz, DDR3) 621569-001 8 GB (PC3-10600, 1333 MHz, DDR3) 634091-001 Before removing the memory module, follow these steps: Shut down the computer.
  • Page 52 Reverse this procedure to install a primary memory module. Chapter 4 Removal and replacement procedures...

  • Page 53: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 54: Hard Drive

    Hard drive NOTE: The hard drive spare part kits include the bracket and the screws. Description Spare part number 320 GB, 7200 rpm, 7 mm (2.5 in) SED hard drive 656621-001 320 GB, 7200 rpm, 7 mm (2.5 in) hard drive 656620-001 250 GB, 7200 rpm, 7 mm (2.5 in) hard drive 656619-001...
  • Page 55 Lift the hard drive (2) to remove it from the computer. If it is necessary to replace the hard drive bracket, remove the four Phillips M2.5x3.0 screws (1) that secure the bracket to the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 56: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Broadcom 43224 802.11 a/b/g/n 2x2 WiFi Adapter: For use in Antigua and Barbuda, Argentina, 582564-001 Aruba, the Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, the British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, the Nether Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto...

  • Page 57: Shut Down The Computer. If You Are Unsure Whether The Computer Is Off Or In Hibernation, Turn The Computer On, And Then Shut It Down Through The Operating System

    Description Spare part number Broadcom 4322 AGN 802.11a/b/g/draft-n WLAN module: For use in Albania, Algeria, Angola, 593836-001 Antigua and Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, the...
  • Page 58 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module and disengage them from the channels (2) holding them in place. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux”...

  • Page 59: Wwan Module

    WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number Ericsson 5521 HSPA+ WWAN module 632155-001 Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS (not available in China) 634400-001 Before removing the WWAN module, follow these steps: Shut down the computer.
  • Page 60 Remove the WWAN module (4) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (5) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Chapter 4 Removal and replacement procedures...

  • Page 61: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Keyboard with TouchPad and pointing stick (includes buttons and cables): Belgium 649756-A41 Northwest Africa 649756-DW1 Brazil 649756-201 Portugal 649756-131 Bulgaria 649756-261 Russia 649756-251 Denmark 649756-081 Saudi Arabia 649756-171 France 649756-051...
  • Page 62 Remove the two screw caps (1) and loosen the five captive screws (2) that secure the keyboard to the computer. Turn the computer right-side up, with the front toward you. Open the display as far as possible. Insert a flat tool under the back edge (1) of the keyboard near the display hinge. Gently lift the rear edge of the keyboard (2) and disconnect the keyboard.
  • Page 63 Holding the keyboard at an angle, lift the keyboard (1) far enough to gain access to the cables underneath and release the zero insertion force (ZIF) connector (2) to which the pointing stick cable is attached to the system board and remove the pointing stick ZIF cable (3) from the connector.

  • Page 64: Secondary Memory Module

    Release the ZIF connector to which the pointing stick cable is attached, and then disconnect the cable (4) from the keyboard. Remove the keyboard. Reverse this procedure to install the keyboard. Secondary memory module Description Spare part number 1 GB (PC3-10600, 1333 MHz, DDR3) 639738-001 2 GB (PC3-10600, 1333 MHz, DDR3) 621565-001...

  • Page 65: Top Cover

    Remove the secondary memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
  • Page 66 Remove the keyboard (see Keyboard on page Remove the secondary memory module (see Secondary memory module on page Remove the top cover: Turn the computer upside-down, with the front toward you. Remove the two Torx 8M2.0×7.0 screws (1) located in the bottom feet. You do not need to remove the feet.
  • Page 67 Remove the two Phillips M2.5x7.0 screws (5). Lift the rear edge (1) of the top cover. Disengage the top cover from the computer, and then lift the top cover (2) up and off the computer. NOTE: A small plastic brace for the VGA port rests below the top cover. Simply lift the brace. Component replacement procedures...
  • Page 68 Remove the Phillips M2.0x2.0 screw (1) from the volume control board and slide the volume control (2) out from the tab. Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 69: Touchpad Board

    TouchPad board NOTE: The TouchPad board is available with the top cover kit, spare part number 649768-001. Before removing the TouchPad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 70: Rtc Battery

    RTC battery Description Spare part number RTC battery 649769-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Display Assembly

    Display assembly The display assemblies include two WLAN antenna transceivers and cables and two WWAN antenna transceivers and cables. Description Spare part number 30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly 649753-001 30.7 cm (12.1 in) WXGA, LED, AntiGlare touch screen display assembly for use outdoors 649754-001 Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 72 Position the computer right-side up, with the rear toward you. Slide the hinge cover away from the computer. The hinge cover is available in the Plastics Kit, spare part number 649764-001. Position the computer right-side up, with the front toward you and open the display so it stands straight up.
  • Page 73 Disconnect the display cable (3) from the system board. CAUTION: Support the display assembly when removing the display screws in the following step. Failure to support the display assembly can result in damage to the assembly and other components. Remove the two Phillips M2.5x6.0 screws (1) that secure the display assembly to the base enclosure.

  • Page 74: System Board Shield

    Lift the display straight up to remove it from the base enclosure (4). Reverse this procedure to reassemble and install the display assembly. System board shield Description Spare part number System board shield 649760-001 Before removing the system board shield, follow these steps: Shut down the computer.

  • Page 75: Modem Module

    Remove the system board shield: Position the computer right-side up, with the front toward you. Remove the four Phillips M2.5×3.0 screws (1) and (2) that secure the shield to the base enclosure. Slide the shield from the computer (3). WARNING! Use caution when handling the system shield as the object may be hot.

  • Page 76: Bluetooth Module

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. Remove the following components: Remove the battery (see Battery on page Remove the service access cover (see Service access cover on page Remove the WLAN module (see WLAN module on page...
  • Page 77 Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 78: Latch Assembly

    Reverse this procedure to reassemble and install the Bluetooth module. Latch assembly NOTE: The Latch Kit includes the latch, bracket, two screws, and spring. Description Spare part number Latch Kit 597837-001 Before removing the latch assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79: Speaker Assembly

    Lift the inner latch (3) from the computer. Reverse this procedure to install the latch assembly. Speaker assembly Description Spare part number Speaker assembly 649767-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 80: Audio Board

    Remove the Bluetooth module (see Bluetooth module on page Latch assembly (see Latch assembly on page Remove the speaker assembly: Position the computer right-side up, with the front toward you. Unplug the speaker cable (1) from the audio connector board, and note the routing channel of the speaker cable in the base enclosure.
  • Page 81 Remove the WLAN module (see WLAN module on page Remove the WWAN module (see WWAN module on page Remove the keyboard (see Keyboard on page Remove the top cover (see Top cover on page Remove the display assembly (see Display assembly on page Remove the Bluetooth module (see Bluetooth module on page Latch assembly (see...

  • Page 82: Smart Card Reader

    Smart card reader Description Spare part number Smart card reader 597839-001 Before removing the smart card reader, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 83 Lift the smart card reader out of the chassis (3). NOTE: Adhesive secures the reader to the base enclosure. You must break the adhesion to remove the reader. Remove the Bluetooth cable by disconnecting the ZIF cable (1) securing the Bluetooth module to the system board and thn lift the cable (2).

  • Page 84: System Board

    System board NOTE: The system board spare part kits include replacement thermal material. Description Spare part number For use in all countries and regions except Russia and the People's Republic of China: ● Equipped with Intel Core i7-2620M 2620M, 2.7 GHz (turbo up to 3.4mGHz) processor, 4 MB 649748-001 L3 cache, 35W ●...
  • Page 85 Remove the system board shield (see System board shield on page m. Remove the smart card reader (see Smart card reader on page When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...

  • Page 86: Fan/Heat Sink Assembly

    Lift the right side of the system board, and remove it from the base enclosure (3). Reverse this procedure to install the system board. Fan/heat sink assembly The heat sink spare part kit includes replacement thermal material. Description Spare part number Fan/heat sink assembly 649759-001 Before removing the fan/heat sink assembly, follow these steps:...
  • Page 87 Remove the keyboard (see Keyboard on page Remove the top cover (see Top cover on page Remove the RTC battery (see RTC battery on page Remove the display assembly (see Display assembly on page Remove the system board shield (see System board shield on page m.
  • Page 88 Remove the fan/heat sink assembly (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) and processor (2) each time the heat sink is removed. Thermal material is included with fan/heat sink assembly and system board spare part kits. Reverse this procedure to install the fan/heat sink assembly.

  • Page 89: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 90: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 91: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 92: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft > AT-p Enable/disable Anti-Theft Protection.

  • Page 93: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a startup menu delay (in seconds). ● Set the MultiBoot Express popup delay (in seconds). ●...
  • Page 94 ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable virtualization technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
  • Page 95 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ●...
  • Page 96 Select To do this AMT Options NOTE: All AMT options are disabled by default. ● Enable/disable firmware verbosity. ● Enable/disable AMT setup prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot. ● Select terminal emulation mode: ◦...

  • Page 97: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 21.2 cm 8.35 in Width 29.0 cm 11.4 in Height (front to rear) 3.2 cm 1.27 in Weight (equipped with 1 DIMM, 6-cell battery, WLAN 1.8 kg 3.97 lbs module) Input power Operating voltage 18.5 V dc @ 3.5 A –...

  • Page 98: 30.7-Cm (12.1-In), Wxga Display Specifications

    30.7-cm (12.1-in), WXGA display specifications Metric U.S. Dimensions Height 16.3 cm 6.4 in Width 26.1 cm 10.3 in Diagonal 30.7 cm 12.1 in Surface treatment Anti-glare Number of colors Up to 16.8 million Contrast ratio 400:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.204 mm...
  • Page 99 128-GB* 160-GB* 250-GB* 320-GB* Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5°C to 35°C 5°C to 35°C 5°C to 35°C 5°C to 35°C *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 100: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.

  • Page 101: Performing A Recovery

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt. To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 102: Using The Windows Recovery Tools

    Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 103: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Computer, click Manage, and then click Disk Management. NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)”...

  • Page 104: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 105 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 106: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 107 Perform the following steps: Remove the (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 108 Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 109 Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up. Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Display 101...
  • Page 110 Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel.
  • Page 111 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. Display 103...

  • Page 112: Index

    Index Symbols/Numerics battery light 8 Charge level indicator 1394 port, identifying 13 battery release latch 16 identifying 16 BIOS administrator password 84 chipset, product description 1 Bluetooth cable, illustrated 24 components Accessory battery connector Bluetooth compartment bottom 16 identifying 16 identifying 11 display 14 Accessory battery connector door...
  • Page 113 85 headphone (audio-out) jack 12 num lock 7 drives, preventing damage 34 HP QuickLook 86 power 8 HP SpareKey enrollment 84 TouchPad 7 volume down 7 electrostatic discharge 35 volume up 7 embedded numeric keypad, integrated webcam light,...
  • Page 114 Plastics Kit product name 1 Security menu 84 contents 23 security 3 always prompt for HP spare part number 23 webcam 2 SpareKey enrollment 84 pointing device, product wireless 2 Automatic DriveLock 84 description 3 product name 1 change password 84...
  • Page 115 system board shield removal 66 webcam 14 spare part number 20 product description 2 spare part numbers 66 webcam light System Configuration menu 85 identifying 11 system date and time 83 webcam light, identifying 14 system diagnostics 83 webcam, identifying 14 system fan 85 Windows 7 operating system system IDs 84...

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