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Dell™ Dimension™ XPS Systems Service Manual
Before You Begin
Opening the Computer Cover
Technical Overview
Technical Specifications
Advanced Troubleshooting
System Setup
Removing and Installing Parts
Closing the Computer Cover
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Dell Dimension Help file.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell
Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model WHL
June 2004 Rev. A00
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Summary of Contents for Dell I15RN-3647BK
- Page 1 Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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Page 2: Advanced Troubleshooting
Back to Contents Page Advanced Troubleshooting Dell™ Dimension™ XPS Systems Service Manual Power Lights Diagnostic Lights Beep Codes System Messages Power Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states: If the power light is green and the computer is not responding, see... -
Page 3: Beep Codes
One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. ... -
Page 4: System Messages
C: Drive Failure The cache memory is not See "Contacting Dell" in your Owner's Cache Memory operating. Manual for instructions on obtaining Bad, Do Not technical assistance. Enable Cache An error is occurring on the See "Contacting Dell"... - Page 5 CMOS Time and Date Not Set Drive A or B is present but Ensure that the drive is installed Diskette Boot has failed the BIOS POST. correctly in the computer and defined Failure correctly in the system setup program. Check the interface cable at both ends. Error in the DMA controller on The keyboard or system board...
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Page 6: Before You Begin
Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. - Page 7 2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. ...
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Page 8: Opening The Computer Cover
Back to Contents Page Opening the Computer Cover Dell™ Dimension™ XPS Systems Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. - Page 9 Back to Contents Page Closing the Computer Cover Dell™ Dimension™ XPS Systems Service Manual 1. Ensure that all cables are connected, and fold cables out of the way. 2. Ensure that no tools or extra parts are left inside the computer. ...
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Page 10: Removing And Installing Parts
Similarly, if you install memory modules with mixed CAS Latency (CL) rates, the modules function at the speed and CAS latency capabilities of the slowest DIMM. Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you install modules in the other connectors. NOTE: Memory purchased from Dell is covered under your computer warranty. -
Page 11: Installing Memory
If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. -
Page 12: Removing Memory
To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides the following slots for PCI and PCI Express cards: Four PCI card slots One PCI Express x16 card slot... - Page 13 3. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.
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Page 14: Removing A Pci Card
5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. -
Page 15: Installing A Pci Express Card
Your computer supports one PCI Express x16 card and one PCI Express x1 card. If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card."... - Page 16 See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.
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Page 17: Removing A Pci Express Card
6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. -
Page 18: General Installation Guidelines
General Installation Guidelines Connect serial ATA hard drives and serial CD/DVD drives to the system board connectors labeled SATA-0, SATA-1, SATA-2, or SATA-3. Connect IDE CD/DVD drives to the connector labeled PRI IDE. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1). -
Page 19: Removing A Hard Drive
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. -
Page 20: Installing A Hard Drive
4. Press in on the tabs on each side of the drive and slide the drive up and out. Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. ... -
Page 21: Adding A Second Hard Drive
See the documentation for your operating system for instructions. 18. Test the hard drive by running the Dell Diagnostics. 19. If the drive you just installed is the primary drive, install your operating system on the hard drive. -
Page 22: Floppy Drive
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. -
Page 23: Removing A Floppy Drive
Removing a Floppy Drive 1. Disconnect the power and data cables from the back of the floppy drive. 2. Disconnect the other end of the data cable from the system board. 3. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay. ... -
Page 24: Removing A Cd/Dvd Drive
Enter system setup and update the appropriate Diskette Drive option. 9. Verify that your computer works correctly by running the Dell Diagnostics. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. -
Page 25: Installing A Cd/Dvd Drive
2. Connect the new drive to the set of rails that are attached to the inside of the cover. If a set of rails is not attached inside the computer cover, contact Dell. 3. If you are installing a replacement drive and the new drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. -
Page 26: Removing The Processor Airflow Shroud
See the documentation that came with the drive for instructions on installing any software required for drive operation. Enter system setup and select the appropriate Drive option. 10. Verify that your computer works correctly by running the Dell Diagnostics. Processor Airflow Shroud Removing the Processor Airflow Shroud ... -
Page 27: Installing The Processor Airflow Shroud
Installing the Processor Airflow Shroud 1. Attach both fan power cables to the connectors on the system board. 2. Align the anchor tabs with the securing slots. 3. Gently press the shroud until the anchor tabs snap securely into place. ... - Page 28 NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the original heat sink and blower when you install your new processor.
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Page 29: Installing The Processor
8. To remove the processor from the socket, lift the processor vertically in one motion. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. -
Page 30: Removing The System Board
If you are not installing a processor upgrade kit from Dell, reuse the original heat sink assembly when you replace the processor. If you installed a processor replacement kit from Dell, return the original heat sink assembly and processor to Dell in the same package in which your replacement kit was sent. -
Page 31: Replacing The System Board
1. Follow the procedures in "Before You Begin." 2. Open the computer cover. 3. Remove any components that restrict access to the system board. 4. Disconnect all cables from the system board. 5. Before you remove the existing system board assembly, visually compare the replacement system board to the existing system board to make sure that you have the correct part. -
Page 32: Removing The Power Supply
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 9. Connect your computer and devices to electrical outlets, and turn them on. Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. -
Page 33: Removing The Front Panel
Front Panel CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. ... - Page 34 CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis. ...
- Page 35 2. Unsnap the top bracket hinge and pull the top of the drive door outward, away from the computer. 3. Lift the bottom bracket hinge away from the computer. Replacing the Drive Door To prevent damage to your computer, the drive door is designed to "break away" from the computer if it is opened too far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse.
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Page 36: Replacing The Battery
2. Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge. 3. Attach the drive door to the computer, starting with the bottom bracket hinge. Battery Replacing the Battery ... - Page 37 4. Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place. 5. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. ...
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Page 38: Technical Specifications
Back to Contents Page Technical Specifications Dell™ Dimension™ XPS Systems Service Manual Processor Connectors Memory Controls and Lights Computer Information Power Video Physical Expansion Bus Environmental Drives Processor Microprocessor type Intel® Pentium® 4 processor 520, 530, 540, 550, or 560 with HT Technology NOTE: Not all Pentium 4 processors support Hyper- Threading technology. - Page 39 connector size 36 pins connector data width (maximum) 1 PCI Express lane PCI Express connectors one x16 connector size 164 pins connector data width (maximum) 16 PCI Express lanes Drives Externally accessible: two 3.5-inch drive bays two 5.25-inch drive bays Available devices Serial ATA drive, floppy drive, USB memory devices,...
- Page 40 Case backlight color options: off (no light), ruby, emerald, sapphire (default), amber, amethyst, topaz, diamond. Power DC power supply: Wattage 460 W Heat dissipation 931.2 BTU/hr Voltage (see the safety instructions located in fixed-voltage power supply — 110 V at 50/60 Hz the Product Information Guide for important voltage setting information) manual selection and auto-sensing power supplies —...
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Page 41: Entering System Setup
Entering System Setup 1. Turn on (or restart) your computer. 2. When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. - Page 42 Boot Sequence NOTE: If you insert a boot device and restart the computer, this option appears in the system setup menu. To boot from a USB memory device, select the USB device and move it so it becomes the first device in the list. Drives Diskette Drive Identifies and defines the floppy drive attached to the FLOPPY connector on the system board as Off, USB, Internal, or Read Only.
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Page 43: Option Settings
The options are S1, a suspend state where the computer is running in a low-power mode, and S3, a standby state where the power is Suspend Mode reduced or turned off for most components, however, system memory remains active. Maintenance CMOS Defaults This setting will restore the computer's factory-installed default settings. -
Page 44: Clearing Forgotten Passwords
3. Press the up- and down-arrow keys to move through the list of devices. 4. Press the spacebar to enable or disable a device (enabled devices have a checkmark). 5. Press plus (+) or minus (–) to move a selected device up or down the list. Clearing Forgotten Passwords ... - Page 45 2. Reset the current CMOS settings: a. Locate the 3-pin CMOS jumper (CLR CMOS) on the system board. b. Remove the jumper plug from pins 2 and 3. c. Place the jumper plug on pins 1 and 2 and wait approximately 5 seconds. d.
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Page 46: Technical Overview
Back to Contents Page Technical Overview Dell™ Dimension™ XPS Systems Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer System Board Components... -
Page 47: Power Supply Dc Connector Pin Assignments
Power Supply DC Connector Pin Assignments DC Power Connector P1 Pin Number Signal name Color Wire Gauge +3.3 VDC Orange 16-AWG +3.3 VDC Orange 16-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG +5 VDC 18-AWG Black 18-AWG Gray... - Page 48 DC Power Connector P2 Pin Number Signal Name 18-AWG Wire Color Black Black +12 VA DC Yellow +12 VA DC Yellow DC Power Connector P5 Pin Number Signal Name 18-AWG Wire Color +12 VB DC White +12 VB DC White...
- Page 49 +3.3 VDC Orange Black +5 VDC Black +12 VB DC White DC Power Connectors BAY 1 and BAY 2 Pin Number Signal Name 18-AWG Wire Color +12 VB DC White Black Black +5V DC Back to Contents Page ...
- Page 50 Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.