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Miele WEG665 WCS TDos Operating Instructions Manual
Miele WEG665 WCS TDos Operating Instructions Manual

Miele WEG665 WCS TDos Operating Instructions Manual

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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first
time.
en-GB, IE
M.-Nr. 12 029 621

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Summary of Contents for Miele WEG665 WCS TDos

  • Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB, IE M.-Nr. 12 029 621...
  • Page 2: Table Of Contents

    Examples on how to operate the machine ..............14 Before using for the first time..................15 Miele@home ........................16 1. Set the language ......................17 2. Setting up Miele@home................... 17 3. Remove the transit bars.................... 17 4. Commissioning TwinDos..................18 5. Starting the calibration programme ................ 20 Caring for the environment ..................
  • Page 3 Water softeners ......................46 Dispensing aids ......................46 Fabric conditioner and liquid starch ................47 Recommended Miele detergents ................48 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 ..49 Replacing the TwinDos cartridge ................50 Cleaning and care ......................51 Cleaning the external casing and the control panel ..........
  • Page 4 Contents Optional accessories ..................... 64 EPREL database ......................64 Warranty .......................... 64 Installation........................65 Front view ........................65 Rear view ......................... 66 Installation surface......................67 Transporting the washing machine to its installation site ........67 Removing the transit bars ..................... 68 Fitting the transit bars ....................
  • Page 5 Water plus level ......................83 Maximum rinse level ...................... 84 Suds cooling........................84 Low water pressure......................84 Anti-crease ........................84 Miele@home ........................84 Remote control ....................... 85 SmartGrid........................85 RemoteUpdate ....................... 86 Copyrights and licences for the communication module......... 86 Detergents and care products ...................
  • Page 6: Warning And Safety Instructions

    It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from in- correct or improper use or operation.
  • Page 7 Faulty components must only be replaced by genuine Miele ori-  ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine. The electrical socket must be easily accessible after installation so ...
  • Page 8 Unauthorised repairs could result in unforeseen dangers for the  user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the war- ranty.
  • Page 9 This lamp must only be used for the purpose for which it is intended. The lamp is not suitable for room lighting. Replacement lamps may only be fitted by a Miele au- thorised technician or by the Miele Customer Service Department.
  • Page 10 If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
  • Page 11 Only use original Miele accessories. If other parts are used, war-  ranty, performance and product liability claims will be invalidated. A Miele tumble dryer can be stacked on top of a Miele washing  machine using the appropriate stacking kit (available as an optional accessory).
  • Page 12: Operating The Washing Machine

    Operating the washing machine Control panel           a Control field d Display The control field consists of a display The following values are shown on and various sensor controls. The in- the display and/or selected from it: dividual sensors are explained in the 1.
  • Page 13 Operating the washing machine g  sensor j TwinDos sensor control with the This sensor is used for activating Cap additional Whites and Colours dispensing. sensor controls The TwinDos sensor control is used h  sensor for deactivating and activating auto- You can specify the level of soiling of matic detergent dispensing.
  • Page 14: Display

    Operating the washing machine Setting numerical values Display   The standard display shows the follow- Start in ing from left to right:     2:24 The numerical value is highlighted in 40° 1400 white. Touching the  sensor control ...
  • Page 15: Before Using For The First Time

    Before using for the first time Remove the detergent cart-  Damage resulting from incorrect ridges and the drain hose elbow installation and connection. from the drum Installing and connecting the wash- ing machine incorrectly will cause Two detergent cartridges for automatic serious property damage.
  • Page 16: Miele@Home

    - a WiFi network Therefore, the availability of featured - the Miele@mobile App functions cannot be guaranteed. - a Miele user account. The user ac- Miele@home availability count can be created via the Miele@mobile App. The ability to use the Miele app de-...
  • Page 17: Set The Language

    The following appears in the display: 5 steps of the initial commissioning pro- Waiting for App cess.  Now switch to the Miele app. 1. Set the language  Carry out the rest of the steps for the registration process in the Miele app.
  • Page 18: Commissioning Twindos

     Agent for     Confirm with the OK sensor control.   Miele UltraPhase 1     Confirm with the OK sensor control.  Remove the cover cap from the The following appears in the display: UltraPhase 1 detergent cartridge in-  ...
  • Page 19 Before using for the first time   Miele UltraPhase 2    Confirm with the OK sensor control. The dispensing quantity for UltraPhase 2 is preset for  (hardness level II).   Per load    Confirm the preset value with the ...
  • Page 20: Starting The Calibration Programme

    Before using for the first time The following message appears in the display: Open  and run “Cottons 90°C” without laundry.  Touch the  sensor control until the OK sensor control lights up and con- firm with OK.   90° 1400 1:55 ...
  • Page 21: Caring For The Environment

    Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged...
  • Page 22: Washing Environmentally And Economically

    This will keep the energy and water and odours to build up in the washing consumption to a minimum in relation machine. Miele therefore recommends to the size of the load. cleaning the washing machine once every month.
  • Page 23: Prepare The Laundry

    1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care.  Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage...
  • Page 24: Select A Programme

    3. Selecting programmes via the Mo- bileStart  programme selector posi- 1. Select standard programmes with tion and the Miele app the programme selector dial Tip: In order to use MobileStart , the washing machine must be logged on to the WiFi network and Remote control must be switched on.
  • Page 25: Load The Washing Machine

    3. Load the washing machine Open the door Close the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.
  • Page 26: Select Programme Settings

    4. Select programme settings  Touch the Extras sensor control. Selecting a temperature/spin speed The following appears in the display:   You can alter the preset temperature/ No Extras  spin speed of a wash programme if  this option is permitted for that pro- ...
  • Page 27 4. Select programme settings The display will change: SmartStart   The SmartStart function lets you Start in define a period of time during which your washing machine will start auto-   matically. The appliance will start on  Set the minutes with the  sensor receipt of a signal, e.g.
  • Page 28: Add Detergent

    No visible soiling or stains UltraPhase 1 and UltraPhase 2 single- use cartridges are available to order -   Normal from Miele, your Miele dealer or via the Visibly soiled and/or just a few slight Miele online shop. stains -   Heavy...
  • Page 29: Detergent Dispenser Drawer

    5. Add detergent Adding fabric conditioner Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Adding detergent ...
  • Page 30: Capdosing

    Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the  Open the lid of the / compart- end of this booklet for contact details).
  • Page 31 5. Add detergent Deactivating or changing Cap- Dosing CapDosing can only be deactivated or changed prior to the programme start.  Touch the  sensor control.  Select (deactivate) or a differ- No Cap ent type of capsule (change).  Close the lid and press it firmly shut. ...
  • Page 32: Starting The Programme

    6. Starting the programme Adding laundry during a pro- gramme sequence (AddLoad) Laundry can be added or removed at any time, provided that the  symbol is not illuminated in the display.  Touch the flashing Start/Add laundry  Touch the Start/Add laundry sensor sensor control.
  • Page 33: End Of Programme

    7. End of programme Opening the door and removing the laundry The door remains locked during the anti- crease phase. The display will change to show: Finish/Anti-crease  Press Start button  Unlock the door either by touching the Start/Add laundry sensor control or by turning the programme selector to the  position.
  • Page 34: Spinning

    Spinning Final spin speed in the pro- Omitting the final spin (Rinse gramme hold) When a programme is selected, the op-  Set the spin speed to  (Rinse timum spin speed for this wash pro- hold). gramme is shown in the display. The laundry is not spun after the final A faster spin speed can be selected for rinse and remains in the rinse water.
  • Page 35: Programme Chart

    Programme chart Programmes on the programme selector Cottons 90 °C to cold Max. load 9.0 kg Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T- shirts, etc. Where particularly high levels of hygiene are required, please select a temperature of 60 °C or higher. Note for test institutes: Cottons 20 °C: programme for lightly soiled cotton garments Test programme for compliance with EU legislation regarding ecodesign...
  • Page 36 - Wash silk shirts and blouses in the Silks programme. - If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg. MobileStart  The Miele app is used for selecting programmes and operating the appliance. Express 20 Cold to 40 °C Max. load 3.5 kg...
  • Page 37 Programme chart Proofing 40 °C Max. load 2.5 kg Items Treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt - The items must be freshly laundered and spun or dried before proofing.
  • Page 38 Cleaning the washing machine will significantly reduce bacteria, mould and biofilm, as well as prevent the build-up of unpleasant odours. - Optimum results can be achieved by using Miele’s IntenseClean washing machine cleaner. Alternatively, a universal powder deter- gent can be used.
  • Page 39: Garment Care Label Symbols

    Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature  maximum temperature at which the Low temperature  garment can be washed. Do not tumble dry  Normal agitation  Reduced agitation  Ironing Much reduced agitation ...
  • Page 40: Extra Options

    Extra options You can use the extra options buttons to Water + augment the wash programmes. The water level in the main wash and the rinses will be increased. A second Selecting Extras rinse cycle is carried out in the “Separ- Extra options are selected or deselected ate rinse/Starch” programme.
  • Page 41: Soak

    Extra options Soak The following extra options can be selected in addition to the For heavily soiled and stained items with protein stains. programmes A duration of between 30 minutes and 6 hours in 30-minute increments can be selected for the soak process. See “Set- tings”...
  • Page 42: Programme Sequence

    Programme sequence Main wash Rinse Spin Water Wash Water Rinse level rhythm level cycles 1,2,3 Cottons     Minimum iron     Delicates     Woollens      Silks   ...
  • Page 43 Programme sequence Special features in the pro-  = low water level gramme sequence  = medium water level Anti-crease:  = high water level At the end of the programme, the drum continues to turn at intervals for up to ...
  • Page 44: Changing The Programme Sequence

    Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a wash programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed  Turn the programme selector to the once the machine has been successfully  position.
  • Page 45: Garment Care Label Symbols

    Garment care label symbols Washing Drying The figure quoted in the bucket is the Normal temperature  maximum temperature at which the Low temperature  garment can be washed. Do not tumble dry  Normal agitation  Reduced agitation  Ironing Much reduced agitation ...
  • Page 46: Detergent

    Detergent The correct detergent The right amount to dispense will depend on the following: All detergents produced for automatic washing machines are suitable. Follow - the soiling level of the load the manufacturer's instructions and - the quantity of the laundry dosage recommendations on the pack- aging.
  • Page 47: Fabric Conditioner And Liquid Starch

    Detergent Dispensing fabric conditioner or liquid Fabric conditioner and liquid starch via the detergent drawer starch  Add fabric conditioner to the  com- Fabric conditioner partment or insert the appropriate makes garments soft to handle and capsule. helps prevent static cling when tumble ...
  • Page 48: Recommended Miele Detergents

    Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele Miele single-use capsules UltraPhase 1 and 2    ECO 40-60 –...
  • Page 49: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010

    Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent ECO 40-60 – –   Cottons   – – Minimum iron –...
  • Page 50: Replacing The Twindos Cartridge

    Replacing the TwinDos cartridge A message will appear in your washing Replacing the cartridge machine display if a detergent cartridge  Switch on the washing machine. is empty. Preparing the cartridge  To release the lock, press the yellow button above the cartridge. ...
  • Page 51: Cleaning And Care

    Cleaning and care Cleaning the external casing Cleaning the detergent dis- and the control panel penser drawer Washing at low temperatures and the  Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of mould and germs in the de- washing machine is switched off tergent drawer.
  • Page 52 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.
  • Page 53: Twindos Maintenance

    “TwinDosCare” cleaning cartridge or a the display. Confirm with the TwinDos refill cartridge, both of which OK sensor control. are available to purchase from www.shop.miele.com.   Start Mainten.? The washing machine has a cleaning ...
  • Page 54: Hygiene Info(Cleaning The Drum)

    Cleaning and care  Reassemble in reverse order. Hygiene info (Cleaning the drum) Cleaning the filter in the inlet valve Washing at low temperatures and/or us-  Using pliers, carefully loosen the ing liquid detergents can cause bacteria ribbed plastic nut on the inlet valve and odours to build up in the washing and unscrew it.
  • Page 55: Problem Solving Guide

    You can save time and money in many cases, as you do not need to call the Miele Customer Service Department. Information to help you rectify faults yourself can be found at www.miele.com/ser- vice. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
  • Page 56: Fault Message At The End Of A Programme

     Waterproof system.  Close the stopcock. Turn off   Ser- vice  Call the Miele Customer Service Department. There is a fault.   Service Fault F  Disconnect the washing machine from the electri- city supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse.
  • Page 57: Messages Or Faults With The Twindos System

    (see “Installation – Levelling the machine”).  Check whether the maximum drain height of 1 m has been exceeded. If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra option.
  • Page 58 Detergent is not dispensed even though the TwinDos sensor control is lit.  Give it another try.  If detergent is still not dispensed, call the Miele Customer Service Department. A new detergent cart- The washing machine was switched off when the de- ridge has been inserted, tergent cartridge was replaced.
  • Page 59: General Problems With The Washing Machine

    60 °C has not been run for a long time.  Run the Clean machine programme using Miele ma- chine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours.
  • Page 60 Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of deter- The water pressure is too low. gent residue remain in  Clean the water inlet filter. the detergent dispenser  It may be useful to select the Water + extra option. drawer.
  • Page 61: An Unsatisfactory Wash Result

    They do not remove fruit, coffee and tea stains. result.  Use the Miele 2 Phase System. The targeted addi- tion of UltraPhase 2 during the wash process re- moves stains effectively.  Use a general purpose powder detergent containing a bleaching agent.
  • Page 62: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/or Remove the drain filter, though not power cut completely.  Switch off the washing machine.  Place a suitable container under the access panel, e.g.
  • Page 63 Problem solving guide Open the door  Danger of injury due to rotating drum! Reaching into a moving drum is ex- tremely dangerous. Always make sure that the drum is stationary before reaching in to re- move laundry.  Clean the drain filter thoroughly. ...
  • Page 64: Service

    In the event of any faults which you can- Please note that telephone calls may not remedy yourself, please contact be monitored and recorded for training your Miele dealer or the Miele Cus- purposes. tomer Service Department. EPREL database You can book a Miele Customer Ser-...
  • Page 65: Installation

    *INSTALLATION* Installation Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to drain filters, drain pumps c Flexible drain hose (with detachable and emergency release swivel elbow) h Access panel for TwinDos cartridges d Control panel i Four height-adjustable feet...
  • Page 66: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when mov- when not in use...
  • Page 67: Installation Surface

    (concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts de- partment).
  • Page 68: Removing The Transit Bars

    *INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar  Push the cover out and turn the left- hand transit bar 90° using the span-  Push the cover out and turn the left- ner supplied.
  • Page 69: Fitting The Transit Bars

    *INSTALLATION* Installation Covering holes  Risk of damage from incorrect transport.  Risk of injury from sharp edges. The washing machine may become There is a risk of injury from reaching damaged if moved without the transit into holes that are not covered. bars in place.
  • Page 70: Levelling The Machine

    *INSTALLATION* Installation Levelling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.
  • Page 71: Installing Under A Continuous Worktop

    Washer-dryer stack The washing machine can be combined  Risk of electric shock due to ex- with a Miele tumble dryer in a washer- posed cables dryer stack. The appropriate “WTV” There is a risk of coming into contact stacking kit* to match your dryer is re- with live parts while the lid is re- quired.
  • Page 72: The Water Protection System

    *INSTALLATION* Installation The water protection system Connection to the water supply The Miele water protection system pro-  Health risk and risk of damage tects all parts of the washing machine due to contaminated incoming water. from water damage. The quality of the incoming water...
  • Page 73: Water Drainage

    *INSTALLATION* Installation Maintenance Water drainage Only use a genuine Miele hose that has The suds are drained through a drain been pressure tested to withstand at pump with a 1 m high delivery head. For least 7,000 kPa should you ever need a the water to drain freely, the hose must replacement.
  • Page 74: Fitting The Elbow

    *INSTALLATION* Installation Fitting the elbow Direct connection to a sink drain out- Use the elbow supplied to stop the drain hose from slipping.   a Adapter  Attach the elbow  to the drain b Spigot nut hose . c Hose clip d End of the hose ...
  • Page 75: Electrical Connection

    Miele product must also be maintained  Risk of fire from overheating. in isolated operation or in operation that...
  • Page 76: Consumption Data

    Consumption data...
  • Page 77: Technical Data

    Maximum transmission power < 100 mW EU Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.ie - For service, information, operating instructions etc: go to https://miele.co.uk/...
  • Page 78: Uk Conformity Declaration

    Technical data UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip- ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk...
  • Page 79: Settings

    Settings Selecting settings You can use the settings to alter the washing machine's electronics to suit  Touch the  sensor controls until changing requirements. the setting you want appears in the The settings can be altered at any display. time. - The  sensor control scrolls down the list.
  • Page 80: Twindos

    Settings TwinDos Follow the manufacturer's instruc- tions on dosage given on the pack- You can set the type of detergent and aging. dispensing quantities and check the fill level of the UltraPhase 1 and  The dispensing quantity required for UltraPhase 2 cartridges. the agent being used must be set.
  • Page 81: Welcome Tone

     Do not forget the code you have Previous programme set. Shows the consumption for the last If you forget the code, only Miele wash programme carried out. Technical Service can unlock the Total consumption washing machine. Shows the sum of the energy and the Make a note of your new code.
  • Page 82: Brightness

    Settings Brightness On (not current pr.) The lighting remains switched on You can set the brightness of the dis- throughout the programme. The light- play, the sensor controls and the ing switches off 10 minutes after the dimmed sensor controls. programme has ended. Selection The lighting remains switched on.
  • Page 83: Long P-Wash Cotton

    If you require a longer pre-wash, you At high altitudes, water has a lower can extend the standard pre-wash boiling point. Miele recommends ac- time of 25 minutes. tivating the reduced temperature set- ting at altitudes of 2000 m or above to Selection prevent water from boiling.
  • Page 84: Maximum Rinse Level

    Suds cooling is deactivated as standard. (visible if Miele@home is ac- Deactivate Low water pressure tivated) Miele@home remains set up, the WiFi If the water pressure is below 100 kPa function is switched off. (1 bar), the washing machine cancels (visible if Miele@home is deac-...
  • Page 85: Remote Control

    Once the Miele app has been installed ternal signal. If an external signal has not on your mobile device, you can check been received by the latest start time...
  • Page 86: Remoteupdate

    The copyrights held manually. by Miele and third parties must be re- Deactivate RemoteUpdate if you do not spected. want any updates to be downloaded Furthermore, this communication mod- automatically.
  • Page 87: Detergents And Care Products

    These specialist detergents are available available for this washing machine. All as convenient single-use capsules. products have been designed for Miele washing machines. Caps Sport These and many other products can be - For synthetic fabrics ordered from www.shop.miele.com, the...
  • Page 88: Fabric Care

    Detergents and care products Fabric care  Machine care These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos dis- pensing system Fabric conditioner cap - Use before a prolonged downtime (at - Fabric conditioner for freshly scented least 2 months) laundry - Use before changing to a different...
  • Page 91 United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
  • Page 92 WEG 665 Excellence en-GB, IE M.-Nr. 12 029 621 / 03...

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