Contents Before Working Inside Your Computer........9 ....................9 Before You Begin ..................... 9 Safety Instructions ..................10 Recommended Tools After Working Inside Your Computer........11 Removing the Base Cover............12 ......................12 Procedure Replacing the Base Cover............13 ......................13 Procedure Removing the Battery...............
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Removing the Hard Drive............21 ..................... 21 Prerequisites ......................21 Procedure Replacing the Hard Drive............24 ......................24 Procedure ....................24 Post-requisites Removing the Coin-Cell Battery..........25 .....................25 Prerequisites ......................25 Procedure Replacing the Coin-Cell Battery..........27 ......................27 Procedure ....................27 Post-requisites Removing the Wireless Card........... 28 ....................
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Removing the Speakers............34 .....................34 Prerequisites ......................34 Procedure Replacing the Speakers............37 ......................37 Procedure ....................37 Post-requisites Removing the Touchpad............38 .....................38 Prerequisites ......................38 Procedure Replacing the Touchpad............41 ......................41 Procedure ....................41 Post-requisites Removing the Processor Fan and Heat-Sink Assembly..42 .....................42 Prerequisites ......................
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Removing the I/O Board............48 ....................48 Prerequisites ......................48 Procedure Replacing the I/O Board............50 ......................50 Procedure ....................50 Post-requisites Removing the System Board........... 51 ..................... 51 Prerequisites ......................51 Procedure Replacing the System Board............55 ......................55 Procedure ....................55 Post-requisites ..............
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Removing the Display Back-Cover and Antenna Assembly..................64 ....................64 Prerequisites ......................64 Procedure Replacing the Display Back-Cover and Antenna Assembly..................66 ......................66 Procedure ....................66 Post-requisites Removing the Display Hinges..........67 .....................67 Prerequisites ......................67 Procedure Replacing the Display Hinges..........69 ......................
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Removing the Display Cable........... 76 .....................76 Prerequisites ......................76 Procedure Replacing the Display Cable............79 ......................79 Procedure ....................79 Post-requisites Flashing the BIOS..............80 Getting Help and Contacting Dell..........81 ..................81 Self-Help Resources ....................81 Contacting Dell...
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, make sure that the work surface is flat and clean.
After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer base.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the palmrest and keyboard assembly.
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Press and hold the power button for 5 seconds, to ground the system board.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module securing clips (2) memory-module slot notch Post-requisites...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in Sleep or On state.
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Remove the screws that secure the hard-drive assembly to the palmrest and keyboard assembly. Using the pull tab, disconnect the hard-drive cable from the system board. Lift the hard-drive assembly along with its cable off the palmrest and keyboard assembly. screws (2) hard-drive assembly hard-drive cable...
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Lift the hard-drive bracket from the hard drive. screws (4) hard drive hard-drive bracket interposer...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Slide the wireless card from the wireless-card slot on the system board. antenna cables (2) wireless card wireless-card slot screw...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power and volume-buttons board along with its cable, off the palmrest and keyboard assembly. adhesive tapes (2) power and volume- buttons board cable power and volume-buttons board...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power and volume-buttons board into the slot on the palmrest and keyboard assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Peel off the touchpad cable from the Mylar. speakers (2) touchpad cable connector latch Peel off the Mylar from the palmrest and keyboard assembly to access the speaker cable. speakers (2) Mylar Disconnect the speaker cable from the system board.
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Peel off the foil tapes that secure the speaker cable to the palmrest and keyboard assembly. Remove the speaker cable from the routing guides on the palmrest and keyboard assembly. Peel off the adhesive tape that secures the speaker to the palmrest and keyboard assembly.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the palmrest and keyboard assembly, place the speakers on the palmrest and keyboard assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the connector latch and disconnect the touchpad cable from the touchpad. foil tape touchpad connector latch touchpad cable Remove the screws that secure the touchpad to the palmrest and keyboard assembly. Raise the palmrest and keyboard assembly to release the touchpad from the slots on the palmrest and keyboard assembly.
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Slide and remove the touchpad away from the computer. screws (2) slots (2) palmrest and keyboard touchpad assembly...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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Lift the processor fan and heat-sink assembly off the system board. processor fan and heat-sink captive screws (3) assembly system board fan cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure In sequential order, (indicated on the heat sink), tighten the captive screws that secure the processor fan and heat-sink assembly to the system board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power-adapter port with its cable, off the palmrest and keyboard assembly. system board screw power-adapter port power-adapter port cable...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palmrest and keyboard assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the I/O board off the palmrest and keyboard assembly. I/O board screw power and volume-buttons I/O-board cable board cable...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the palmrest and keyboard assembly.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Lift the connector latch and disconnect the Windows-button board cable from the system board. screws (2) display-cable bracket display cable windows-button board cable adhesive tape Using the pull tab disconnect the I/O-board cable and the hard-drive cable from the system board. Release the connector latches and disconnect the keyboard cable from the system board.
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Disconnect the speaker cable and the power-adapter port cable from the system board. power-adapter port cable I/O-board cable keyboard cable hard-drive cable touchpad cable speaker cable Remove the screw that secures the system board to the palmrest and keyboard assembly.
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10 Lift the system board off the palmrest and keyboard assembly. screw system board palmrest and keyboard assembly...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Entering the Service Tag in the BIOS Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag...
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the connector latch and disconnect the Windows button-board cable. wireless card antenna cables (2) screws (2) display-cable bracket display cable windows-button board cable adhesive tape system board Turn the computer over and open the display as far as possible. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
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10 Lift the display assembly off the palmrest and keyboard assembly. display assembly screws (2) display hinges (2)
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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palmrest and keyboard assembly 2 screw Turn the palmrest and keyboard assembly over and keep it aside. palmrest and keyboard assembly...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display-panel assembly with the display back-cover and antenna assembly and gently snap the display back-cover and antenna assembly into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the display hinges off the display back-cover and antenna assembly. screws (6) display back-cover and antenna assembly hinge covers (2) antenna cables (2) hinges (2)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover and antenna assembly.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Turn the camera over and disconnect the camera cable from the camera module. camera camera cable plastic scribe...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post place the camera module on the display bezel and snap it into place.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the Windows-button board off the display bezel. adhesive tape Windows-button board cable Windows-button board touch-board cable screw...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw hole on the Windows-button board with the screw hole on the display bezel.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the connector latch and disconnect the display cable from the touch board. adhesive tape connector latch for Windows-button board cable Windows-button board connector latch for display cable cable display panel display cable Note the display cable routing and remove the display cable from the routing guides on the display bezel.
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Lift the display cable off the display bezel. display cable routing guides...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display bezel. Slide the display cable into the connector on the touch board and press down the latch to secure the cable.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.