Contents Revision history..................................4 Chapter 1: Introduction......................... 5 Dell Technologies Support..............................5 Register for a Dell Technologies Support account....................5 Where to go for support resources...........................5 Use SolVe Online for VxRail procedures........................6 Locate your VxRail serial number............................ 6 Look up your VxRail serial number in VxRail Manager..................6 Locate the serial number and service tag number on your VxRail..............6...
November 2021 Updated for VxRail software version 7.0.300, updated the PSU as fault tolerant redundant, and added the support for 256 GB LRDIMM for VxRail E660 and E660F. August 2021 Updated to include support for Intel Persistent Memory 200 series (BPS) and minor updates.
Introduction The VxRail E660, E660F, and E660N Installation and Service Manual provides an overview about the system, diagnostic tools, and guidelines describing high-level operations. The target audience for this document includes customers, field personnel, and partners who want to operate and maintain a VxRail E660, E660F, or E660N.
To view the PSNT and other labels, pull out the information tag in the front of the VxRail. Alternatively, information may be on a sticker on the chassis of VxRail. The mini Enterprise Service Tag (EST) is found on the back of VxRail. This information is used by Dell to route support calls to the appropriate personnel.
For more information about supported drives, see the Dell VxRail™ E660, E660F, and E660N Technical Specifications. Front view of the system The following figure shows the front view of the VxRail E660, E660F, and E660N 10 x 2.5-inch drive system: Item...
For more information about the ports, see the Dell VxRail E660, E660F, and E660N Technical Specifications. Rear view of the system The following figure shows the rear view of VxRail E660 and E660F with 2 x FH PCIe slots: Item...
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For more information, see the Dell VxRail E660, E660F, and E660N Technical Specifications. The following figure shows the rear view of VxRail E660, E660F, and E660N with 3 x LP PCIe slots: Item Ports, panels, or slots...
BOSS S2 module This slot supports the BOSS S2 module. For more information, see the Dell VxRail E660, E660F, and E660N Technical Specifications. Inside the system The following figure shows the components inside the system: 1.
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7. Power supply unit (PSU 1) 8. BOSS S2 module 9. Processor socket 10. Memory DIMM slot for processor 1 (A6) 11. Drive backplane 12. fPERC (front mounted) 13. Service Tag System overview...
● You can purchase deployment services from Dell Technologies. If you are using VxRail deployment services from Dell Technologies, do not rack the VxRail or connect power. Contact your Dell Technologies account team or reseller to arrange for deployment by Dell Technologies certified technicians.
Your VxRail was optimized by Dell Technologies during the initial configuration. NOTE: Do not change any of the basic settings or features set by Dell Technologies to ensure best performance. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make appliance administrators more productive and improve the overall availability of Dell appliances.
Supported hardware components section to know the components that you can replace. In addition to these components, there are some hardware components that require you to contact the Dell Technologies support to arrange for repair or replacement. Before you proceed with the replacement, go to SolVe and generate the replacement procedure of the component that you want to replace.
Drive backplane cover System memory guidelines The VxRail E660 series supports DDR4 registered DIMMs (RDIMMs), Load Reduced DIMM (LRDIMMs) and Intel Persistent Memory 200 series (BPS). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel),16 memory sockets per processor, and 32 memory sockets per system.
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Figure 1. Memory channels The following table describes memory channels and how the channels are organized: Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 and Slots A5 Slots A3 and Slots A7 and Slots A2 and...
The following table describes the supported memory matrix: DIMM type Rank type Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMMs per speed channel (DPC) channel (DPC) RDIMM 16 GB, 32 GB, 64 DDR4 (1.2 V), 3200 3200 MT/s 3200 MT/s MT/s...
● Populate Intel Persistent Memory 200 series in DIMM slot 1, unless Intel Persistent Memory 200 series is the only DIMM in that channel, and then populate in DIMM slot 0. For more information about the supported Intel Persistent Memory 200 series (BPS) configurations, see the Dell Intel Persistent Memory 200 series (BPS) User's Guide at https://www.dell.com/support/home/products/server_int/server_int_poweredge.
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6+1 1 or 8+1 1 or 8+4 1 or 8+8 1 or 1 or The following table lists the BPS configurations in App Direct Mode for the single-socket configurations of VxRail E660 and E660F: Configuration Total No Total No of...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 1024 1024...
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1216 1024 1408 1024 1792 1536 1024 2560 The following table lists the BPS configurations in App Direct Mode for the dual-socket configurations of VxRail E660 and E660F: Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM...
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Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 4096 4224...
Configuration Total No Total No of 1 RDIMM/ 1 Intel Total Total PM Total Memory Intel LRDIMM Persistent Standard Capacity (GB) RDIMMs Persistent capacity Memory Memory (GB) Memory (GB) 200 series Capacity (GB) LRDIMM 200 series (BPS) (BPS) capacity DIMMs (GB) 2048 2048...
System diagnostics and indicator codes This section describes the chassis LEDs and diagnostic indicators on the front panel of VxRail E660 series. These diagnostic indicators display the system status during system startup. Status LED indicators The status LED indicators are located on the chassis and they indicate the condition of the system. If any error occurs, the indicators turn solid amber in color.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see Dell Technologies Support. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages.
Solid amber Indicates that the system is in fail- Restart the system. safe mode. If the problem persists, see Dell Technologies Support. Blinking amber Indicates that the iDRAC Quick Restart the system. Sync 2 hardware is not responding...
Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred. 1. AC PSU handle 2. Socket 3.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell Technologies for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
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Run the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start executing the tests on all the detected devices.