Fault messages in the display
Message
Service interval Call the Ser-
vice Department.
Water inlet fault Call the Ser-
vice Department if restart
does not work.
Door lock fault Call the Ser-
vice Department if restart
does not work.
Heating system fault Pro-
gramme stopped. Press the
start button.
Drive motor fault Programme
stopped. Press start. Motor
overheating.
Imbalance fault Call the Ser-
vice Department if restart
does not work.
Drain valve fault Call the Ser-
vice Department if restart
does not work.
Dispensing system fault Fill
dispenser ??. Press the start
button.
Cause and remedy
The washing machine needs to be serviced by the Cus-
tomer Service Department.
Contact the Customer Service Department.
A fault has been identified in the water inlet.
Check the stopcock.
Switch the washing machine off and on again.
Contact the Customer Service Department if a restart does
not work.
The door is not closed properly. The door lock could not
engage.
Close the door again.
Start the programme again.
Contact the Customer Service Department if a restart does
not work.
A fault has been identified in the heating system.
Contact the Customer Service Department.
Disinfection programmes will be cancelled if this fault mes-
sage appears.
Press the button to continue the programme without
heating.
The winding protection of the drive motor has been
triggered.
Allow the motor to cool down.
Press the button when the motor has cooled.
The travel-dependent imbalance switch has been
triggered.
Press the button.
Contact the Customer Service Department if a restart does
not work.
A fault has been identified in the drainage system.
Check the on-site drainage system.
Press the button.
Contact the Customer Service Department if a restart does
not work.
The dispenser canister is empty.
Fill or replace the dispenser canister.
Press the button.
Contact the Customer Service Department if the message
continues to be displayed.
Problem solving guide
63