Page 1
Operating instructions Heat-pump dryer It is essential to read these operating instructions before installation or use of this appliance. This prevents both personal injury and damage to the appliance. en-CA M.-Nr. 11 677 050...
Energy saving tips ..................... 19 Functioning of the heat-pump dryer..............20 Initial commissioning ..................21 Downtime after installation.................. 21 Miele@home ......................21 Setting the display language ................22 1. Notes on correct laundry care ..............24 Points to note regarding washed laundry............24 Preparing the laundry before drying..............
Page 3
Contents Extra options...................... 38 Gentle ........................38 Freshen up......................38 Drying program chart – extra options..............39 Favourite programs ................... 40 Creating a Favourite program................40 Option 1......................40 Option 2......................40 Entering a name ..................... 40 Changing a Favourite program ............... 40 Drying assistant....................
Page 4
Contents Cleaning the plinth filter..................55 Removing the plinth filter ................55 Cleaning the plinth filter.................. 56 Cleaning the plinth filter flap................57 Cleaning the tumble dryer ................... 57 Frequently Asked Questions ................58 The display indicates messages or faults ............58 Unsatisfactory drying results................
Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
Unauthorized repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Do not make any alterations to the tumble dryer, unless authorized to do so by Miele. Repairs should only be carried out by a Miele approved service technician, otherwise there could be a considerable danger to the user.
Page 8
WARNING AND SAFETY INSTRUCTIONS Important information regarding use of fabric softener sheets: We do not recommend use of fabric softener sheets. Use of fabric softener sheets can clog the surfaces of the lint filters, extending the drying time and increasing energy consumption. During subsequent cleaning, the plastic and surfaces of the lint filters can be damaged! The best results are obtained by using liquid fabric softener in the washing machine.
Page 9
WARNING AND SAFETY INSTRUCTIONS To prevent the risk of fire, the following items must not be tumble dried: - Items which have not been washed. - Items which have not been thoroughly cleaned and are still soiled with grease, oil or other deposits (such as work clothes, kitchen linens or cosmetics cloths with lubricants, cooking oils, grease, lotions, etc, as there is a danger that they might ignite when heated (chemical reaction), even after they have been removed...
Page 10
It is essential that this standard safety requirement is observed and regularly tested. If in any doubt, please have the electrical installation inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate grounding system. The electrical socket must be easily accessible so that the dryer can be disconnected from the electricity supply.
Page 11
Miele tumble dryer and the Miele washing machine. If you order a plinth for this tumble dryer (available from Miele as an optional accessory), make sure it is the correct one. ...
Page 12
WARNING AND SAFETY INSTRUCTIONS Heat pump technology and refrigerant: The heat pump in this tumble dryer uses a gaseous refrigerant which is condensed by the compressor. The refrigerant, which is brought to a higher temperature level and liquefied by condensing, is led in a closed circuit through the heat exchanger unit where heat exchange with the circulating drying air takes place.
Page 13
WARNING AND SAFETY INSTRUCTIONS Using a fragrance capsule (optional accessory) Only use genuine Miele original fragrance capsules. The fragrance capsule must be stored in its original packaging so please make sure you retain this. Caution: The fragrance can leak out of the capsule! Make sure...
Page 14
WARNING AND SAFETY INSTRUCTIONS FCC Declaration of Conformity This appliance complies with Part 15 of the FCC regulations. This appliance has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and is subject to the following conditions: This appliance does not cause harmful interference.
MobileStart Values set previously are not saved. With MobileStart you can operate your 11:02 tumble dryer remotely with the Miele@mobile app. Remote control setting must be switched on. Programs Favorites MobileStart...
Operating the tumble dryer Extra options menu Examples of how to operate the appliance Extras 11:02 Option lists Gentle Programs menu Programs 11:02 Freshen-up Normal Wrinkle-free 0:00 0:00 Touch an Extra option to select it. Express Delicates ...
Page 18
Operating the tumble dryer Setting numerical values Pull-down menu You can set numerical values in some The pull-down menu can be used to menus. display information, e.g. about a drying program. Clock display Overview 11:02 Drying level ...
Energy saving tips You can view an energy consumption This dryer with heat pump technology estimate of your tumble dryer in the is designed for energy-saving drying pull-down menu. cycles. However, you can save a little more energy with the following When a program has been selected, the measures as the drying time is not display will show the estimate before...
Functioning of the heat-pump dryer Two separate circuits ensure that the Refrigerant circuit laundry is dried: The refrigerant circuit regulates the heating and cooling of the drying air Dry air circuit through the heat exchanger. The heat The drying air flows through a heat pump is the central component: This exchanger, the drum and several is a compressor that is connected to a...
Miele@home service in your country. - a WiFi network The Miele@home service is not - the Miele@mobile app available in every country. - a Miele user account You can create For information about availability, a user account via the Miele@mobile please visit www.miele.com. app.
Touch the sensor button for the language you want. The selected language will be highlighted in orange and the display will change to the next setting. Setting up Miele@home Set up “Miele@home”? Skip Continue To set up Miele@home now: touch sensor button. Continue...
Page 23
Place your finger on the number that You will then be guided by the display you want to change and move your and the Miele@home app. finger in the direction you want. Confirm with the sensor button.
1. Notes on correct laundry care Points to note regarding Risk of fire due to incorrect use washed laundry and operation. The laundry can burn and destroy - When washing very heavily soiled the tumble dryer and the items, ensure that you use sufficient surroundings.
1. Notes on correct laundry care Understanding the care-label Drying symbols Useful tip: See the “Program chart”. This describes the programs and gives Drying their maximum load. Normal / higher temperature - Always observe the maximum Low temperature* recommended load for each program. This will mean that the energy *Select Gentle consumption for the amount of...
2. Loading the tumble dryer 2 sockets for inserting fragrance Loading the laundry capsules Textiles may be damaged. The “Fragrance capsule” chapter Before loading, read “1. Notes on describes how to use the fragrance correct laundry care”. capsule. If you are not using a fragrance capsule: push the tab down completely (see arrow) so that the ...
3. Selecting a program Switching on the tumble dryer There are 3 further ways of selecting a program. Touch the sensor button to switch the tumble dryer on. 1. Favourites 2. Drying assistant Selecting a program 3. MobileStart There are various ways to select a program.
4. Selecting program settings Not all drying levels are suitable for use Program settings with every program. The range is limited Selecting the drying level for for certain programs. programs with a selectable drying When selecting the SoftSteam level program, you must make sure that the Normal, Express, Wrinkle-free, condensed water container has been Delicates, Dress Shirts, Denims, Bed...
4. Selecting program settings Duration 11:02 Selecting an extra option Overview 11:02 Drying level 00 20 Normal Normal Extras 2:35 not selected Reset Place your finger on the number that Timer Save you want to change and move your ...
5. Starting a program - solid point when the drying level is Starting a program reached The program can be started when the The time left for the drying level Start/Stop sensor button is flashing on programs can vary or “jump”. It and off.
6. Program end – removing the laundry Touch the sensor button to switch End of program the tumble dryer off. The program is finished when Finish/ Remove the lint from the 2 lint filters Anti-crease appears in the display. The in the door opening: see “Cleaning Start/Stop sensor button will no longer and care –...
Program chart All weights marked with * are based on the weight of dry laundry. Normal Full load (17.6 lb/8 kg)* Extra dry, Normal plus, Normal**, Slightly dry Items Single and multi-layered cotton items. For example, T-shirts, underwear, baby clothes, workwear, jackets, covers, aprons, overalls, hand towels, bath towels, bathrobes and flannelette/bed linen.
Page 33
Program chart Delicates Small load (5.7 lb/2.5 kg)* Normal plus, Normal, Slightly dry, Hand iron, Hand iron Delicate items with the symbol on the care label made of Items synthetic fibre, mixed fibre, rayon and easy care cotton. For example, dress shirts, blouses, lingerie and appliquéd garments. The load should be reduced further for a particularly crease-free drying process.
Page 34
Program chart Bed Linens Half load (8.8 lb/4 kg)* Extra dry, Normal plus, Normal, Slightly dry, Hand iron, Hand iron, Machine iron Items Bed linen - Select Extra dry for multi-layered and very thick fabrics. - To prevent laundry from drying out it should be rolled up until you are ready for ironing.
Page 35
Program chart Time Dry Full load (17.6 lb/8 kg)* Items - For multi-layered fabric whose layers have different drying characteristics, e.g. jackets, pillows, sleeping bags and other voluminous items. - For drying individual items, e.g. bath towels, swimwear, dish cloths and towels. Do not select the longest drying time to start with.
Page 36
Program chart Soft Steam Very small load (2.2 lb/1 kg)* Normal, Hand iron Items - All items made of cotton or linen fabric. - For wrinkle-free items made of cotton, mixed or synthetic fibre. For example, pants, anoraks and shirts. - For dampening the items before ironing. - For smoothing items that are creased.
Page 37
- Please remove the garments as soon as the program has finished. Basket Load for basket (7.7 lb/3.5 kg) Note - This program may only be used with the Miele dryer basket (optional accessory) fitted. - It is essential to observe the operating instructions for the dryer basket!
Extra options Freshen up The drying programs can be augmented with various extra options. You can use the Freshen up extra The table lists the selection options. option to help remove or reduce odours in clean (dry or damp) clothing. Gentle The drying air is heated up for a specific Delicate fabrics (with the ...
Favourite programs Entering a name Creating a Favourite program It is best to select short, memorable You can save your own customized names. programs under names of your choice. Tap the letters or characters you There are 2 ways to create a Favourite want.
Drying assistant The Drying assistant helps you when A list of items will appear. drying a wide variety of items. The Fabrics 11:02 washing machine will use the list of items to put together a suitable drying Dress Shirts Blouses program.
Timer The timer can be used to set the time Starting the timer you wish a program to finish or start at. Touch the Start/Stop sensor button. The program start can be delayed by up to 24 hours. The time until the program starts will appear in the display.
Timer Setting the timeframe SmartStart If you have activated the SmartGrid The SmartStart function lets you function in Settings, SmartStart or define a time period during which your SmartFinish will appear in the display dryer will start automatically. The start instead of Start at or Finish at when takes place via a signal, e.g., from you touch the ...
Changing the program sequence Changing a program once it Adding or removing laundry has started You have forgotten an item of laundry, but the program has already started. You cannot change to another program once a program has started (this ...
Condensed water container Emptying the condensed water container The condensed water is collected in the condensed water container. Empty the condensed water container after every drying program. When the maximum level in the condensed water container is reached, the following message lights up in the display: Empty the container or check the drain.
Condensed water container Preparing the condensed water container for the SoftSteam program During the SoftSteam program, the condensed water collected in the condensed water container is sprayed into the drum via a spray jet. The condensed water container must therefore be filled with water to at least the –min–...
Fragrance capsule FragranceDos Removing the protective seal from the fragrance flacon Fragrance capsules (optional accessories) can be used to give your Only hold the fragrance flacon as laundry a pleasant scent. illustrated. Do not hold it at an angle or tip it as the fragrance will leak out This tumble dryer has 2 sockets for of the pod.
Fragrance capsule Inserting a fragrance capsule Open the door of the tumble dryer. The fragrance capsule is inserted in the upper lint filter. There is one socket on the left-hand side of the recessed grip and another on the right-hand side.
Fragrance capsule released into the laundry effectively. The fragrance will also be noticeable in the room air during the process. The Cold Air program will not generally apply fragrance. Closing the fragrance flacon After drying, the fragrance flacon should be closed to prevent the fragrance from escaping needlessly.
- Always store in a cool, dry place Fragrance capsules are available to away from direct sunlight. order from Miele dealers, Miele - When purchasing new fragrance Service, or online. flacons, only remove the protective seal just before use.
Cleaning and care Removing visible lint Cleaning the lint filters Useful tip: You can also use a vacuum This tumble dryer has 2 lint filters in cleaner so that you can remove the lint the door opening: the upper and lower without touching it.
Cleaning and care Remove the lint (see arrows) from the Turn the yellow knob on the lower lint filter surface of all the lint filters and filter in the direction of the arrow (until the perforated laundry deflector. you hear it click).
Page 53
Cleaning and care Cleaning the lint filters with water Wipe the smooth plastic surfaces of the lint filters with a damp cloth to clean them. Rinse the lint filters through with warm running water. Shake the lint filters thoroughly and then dry them carefully.
Page 54
Cleaning instructions when using Option 3 fabric softener sheets Wet the surfaces of the lint filters with a liquid colour detergent (e.g. Miele If you are using fabric softener sheets, Ultra Colour Liquid Laundry please follow these warnings and Detergent).
Cleaning and care Cleaning the plinth filter Clean the plinth filter when the program duration has been extended or when this message appears in the display: Clean the lint and plinth filters. See the Operating Instructions for more information. To delete the message: ...
Cleaning and care Cleaning the plinth filter Fit the plinth filter back on the handle. Make sure it is the correct way round. Pull the handle out of the plinth filter. Clean the plinth filter thoroughly under running water. ...
Cleaning and care Cleaning the plinth filter flap Cleaning the tumble dryer Disconnect the tumble dryer from the electrical supply. Damage due to the use of unsuitable care products. Unsuitable care products could damage plastic surfaces and other parts. Do not use any solvents, abrasive cleaners, glass cleaners, or all- purpose cleaners.
Start a program. program has If the program terminates again with the same fault been cancelled. message, then there is a fault. Contact Miele Service. Water is taken from the condensed water container Fill condensate when the SoftSteam program is being used.
Page 59
Frequently Asked Questions Message Possible cause and solution The tumble dryer is not working correctly or Clean the lint and economically. Possible causes could be clogging plinth filters. See the caused by lint or detergent residue. Operating Please see “Cleaning and care” for notes on Instructions for more information.
Page 60
Frequently Asked Questions Message Possible cause and solution The plinth filter looks clean after thorough cleaning. Clean the lint filter. However, the program terminates and the fault Check the airways. message appears again. It is likely that there is still continues to light underlying residue that could not be removed.
Frequently Asked Questions Unsatisfactory drying results Problem Possible cause and solution The laundry is not The load consisted of different types of fabric. sufficiently dry. Finish drying using the Time Dry program. Select a more suitable program next time. Tip: You can alter the residual moisture level for some programs.
Frequently Asked Questions The drying cycle duration is very long Problem Possible cause and solution The drying process The room in which the tumble dryer is located is too goes on too long or warm. even switches off.* Ventilate the room thoroughly. Detergent residue, hair, and fine lint can clog the filters.
Frequently Asked Questions General problems with the tumble dryer Problem Possible cause and solution You can hear operating This is not a fault. noises The compressor (heat pump) is operating or you have (buzzing / humming). selected the SoftSteam program. No action required. These noises are quite normal and can be heard when the compressor or the condensed water pump is operating.
Page 64
Frequently Asked Questions Problem Possible cause and solution Insufficient spray for The lint filter in the condensed water container is the Soft Steam clogged. program. Clean the lint filter in the condensed water container. See “Lint filter in the condensed water container”.
Frequently Asked Questions Deformation Replacing the plinth filter The heat exchanger can clog up. Replace the plinth filter immediately if you see the following signs of wear before or after cleaning (optional accessory). Poor fit Deformations indicate that the plinth filter has become worn.
Page 66
Frequently Asked Questions Cracks, tears, indentations White residues or residues of other colours Residues arise from laundry fibres and traces of detergent components. They can be found on the front and side edges of the plinth filter. In extreme cases, they can form stubborn crust. Residues are a sign that the plinth filter no is longer a snug fit at the sides, even if it appears to be perfect:...
Frequently Asked Questions Reactivating the plinth filter Checking the heat exchanger unit You can reactivate one or more dirty plinth filters in the washing machine. Risk of injury from sharp cooling You will then be able to use the plinth fins.
Frequently Asked Questions Cleaning the lint filter in the condensed water container In some circumstances, there can be problems running the SoftSteam program. The lint filter at the end of the hose which is connected to the rubber seal in the condensed water container could be blocked.
Frequently Asked Questions Open the door of the tumble dryer. Replacing the blocked spray jet for the SoftSteam program The spray jet is located in the top left of the door opening. Limescale deposits will impair the spray jet. In this case, the spray jet must be removed and replaced with a new one (see “Optional accessories”).
Frequently Asked Questions Bottom right grille Danger of injury! Do not touch the cooling fins with your hands. You In general, the cooling fins could cut yourself. behind the grille on the bottom right do not need cleaning. They should ...
Optional accessories Contact information for Miele Service Optional accessories for this tumble can be found at the end of this dryer are available from Miele Technical document. Service. Please quote the model identifier and You also can order these and many...
Page 72
Installation instructions Alteration rights reserved. Visit our website for all the current product specifications, technical appliance information, and warranty information. To avoid accidents or damage to the appliance, please read these instructions before installing and/or using it.
Unauthorized repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be carried out by a Miele approved service technician, otherwise any subsequent damage will not be covered by the warranty.
Page 74
This dryer is not intended for wall-insert. Should you have any questions regarding installation, please get in touch at: 1-800-999-1360 techserv@mieleusa.com 1-800-565-6435 service@miele.ca KEEP THESE OPERATING INSTRUCTIONS IN A SAFE PLACE...
*INSTALLATION* Installation Front view a Drain hose for condensed water e Door – do not open during drying b Power cord f Access panel to the heat exchanger – Observe the section entitled and plinth filter “Electrical connection”! – do not open during drying c Control panel g Cold air intake grille d Condensed water container...
*INSTALLATION* Installation Rear view If the tumble dryer is being transported on its side, it must be tipped onto its left or right side. a Protruding lid for holding when If the tumble dryer is being moving the tumble dryer (see transported upright and you are using arrows) a hand truck, you must transport it...
*INSTALLATION* Installation Downtime after installation Installation Damage caused by switching the Installation appliance on too soon. Levelling the tumble dryer This can damage the heat pump. After setting up the tumble dryer, Ensure that no closeable door, wait for at least one hour before sliding door or an oppositely hinged starting a drying program.
*INSTALLATION* Installation Before moving the tumble dryer Installing the dryer in a closet again Minimum installation distance A small quantity of condensed water that remains in the area around the You must insert sufficiently large pump after the drying process can run ventilation openings into the closet out if the dryer is tilted.
Page 79
*INSTALLATION* Installation Installing the dryer in a floor-to-ceiling closet You can also insert a ventilation opening at the top of the closet. In addition, you must also provide an opening on the bottom side of the closet door. Direct ventilation is also possible via an air conditioning outlet in the closet.
*INSTALLATION* Installation Washer-dryer stack Product dimensions - WTV502 or WTV512 Dimensions 1.60 m drain hose, detachable, top right on the rear 2 m wiring, bottom right on the rear Installation on a plinth - WTS 510...
Miele inspected by a qualified electrician. (USA or CDN). Miele cannot be held liable for the consequences of an inadequate grounding system. The electrical socket must be easily accessible so that the dryer can be disconnected from the electricity supply.
*INSTALLATION* Installation External draining of condensed water Note When drying is in progress, condensed water is pumped into the condensed water container through the drain hose which is located at the back of the dryer. The condensed water can also be externally drained away via the drain hose on the back of the dryer.
*INSTALLATION* Installation Hold the door securely and pull it Changing the door hinging forwards: to remove the door you will You can change the door hinging on need to pull the base plate of the this tumble dryer yourself. hinge with its 2 pins out of the dryer.
Page 84
*INSTALLATION* Installation Turn the door lock by 180°. 3. Remove the lock catch from the door Press the door lock into the openings First take the rubber seal off the door on the opposite side of the door and place this to one side.
Page 85
*INSTALLATION* Installation 4. Dismantle the door hinge from the door The door hinge cover must be unclipped from position and then removed. Remove the lock catch from the cover. This lock catch cover is no longer needed. Use a screwdriver to press down gently on position ...
Page 86
*INSTALLATION* Installation 5. Change the door hinge on the door Useful tip: In some circumstances, the rods can be difficult to dislodge. The door hinge is secured to the door Moving the screwdriver with a levering with 2 angled rods. These rods need action while pulling at the same time to be removed with a screwdriver or may help to work the rods free.
Page 87
*INSTALLATION* Installation 6. Change the lock catch on the door You now need the new door hinge cover supplied with the dryer. You now need the new lock catch cover supplied with the dryer which you have already fitted with the lock catch.
*INSTALLATION* Installation Refitting Now that you have changed the door hinging, the door will open from 7. Refit the door the opposite side. Press the rubber seal back into the groove on the door. Push the orange marker round to the other side so that you will see at ...
Settings Changing a setting You can alter the tumble dryer’s electronics to suit changing Change the value displayed and requirements with the settings. confirm with The settings can be altered at any time. Touch an option to select it. Calling up settings An option which is selected will be ...
You can enter a PIN code of your – 24 h (factory setting) own. – 12 h If you forget the PIN code, only Miele - Time Service can unlock the tumble dryer. The current time is set. Make a note of the new PIN code.
Settings Volume Display brightness The volume can be changed for the The brightness of the display can be buzzer that sounds when the dryer is altered. switched on and at the end of the They can be set to one of 7 different program.
(visible if Miele@home is activated) reset whenever a tumble dryer is being disposed of or sold, or if a used tumble Miele@home remains set up; the WiFi dryer is being put into operation. This is function is turned off. the only way to ensure that all personal...
This function can be used for starting Once the Miele@mobile app has been your tumble dryer automatically at a installed on your mobile device, you time when your energy costs are most can check the status of your tumble economical.
If you select “Start later”, the you can continue to use your tumble prompt to run the RemoteUpdate will dryer in the usual way. However, Miele be displayed again the next time you recommends installing RemoteUpdates. switch on your tumble dryer.
Settings Drying levels Program sequence You can alter the drying levels for the Anti-crease Cottons and Wrinkle-free programs. The Anti-crease function reduces They can be set to one of 7 different creasing after the end of the program. levels. The drum will continue to rotate for up medium setting (factory setting) to 2 hours after the drying cycle has finished.
Settings Conductivity Appliance parameters This setting is only relevant for regions Airways indicator with very soft water. Lint should be removed after drying. In Very soft water can result in addition, this indicator will remind you unsatisfactory drying results. to clean the filters when a certain amount of lint has collected in them: You should only select this setting if ...
These items of software/software components are protected by copyright. The copyright powers of Miele and third parties must be respected. In addition, the appliance contains software components which are distributed under open source licensing terms.
Page 99
Please have the model and serial number of your appliance available when contacting Customer Service. Canada Importer Miele Limited Headquarters and Miele Centre 161 Four Valley Drive Vaughan, ON L4K 4V8 www.miele.ca Customer Care Centre Phone: 800 565-6435 customercare@miele.ca Germany Manufacturer Miele &...