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The following guide is intended to help you resolve problems that occur during
normal operation of the appliance.
If you are unable to identify or remedy the cause of the problem on your own,
please contact Miele Service (see back cover for details).
Risk of injury. Improperly performed installation, maintenance or repair work
can pose a serious danger to users of the appliance, for which Miele is not
responsible.
Installation, maintenance and repairs may only be carried out by Miele
authorized technicians.
Do not attempt to open the cooktop casing yourself.
Problem
The burners do not heat
up.
There is a strange smell
or vapours when the
cooktop is being used
for the first time.
Possible cause and remedy
There is no power to the cooktop.
Check if the circuit breaker has tripped. Contact
an electrician or Miele Service (for the minimum
fuse rating, see data plate).
There may be a technical fault.
Turn the burner knob to 0.
Disconnect the appliance from the electric power
supply for approx. 1 minute by:
– tripping the relevant circuit breaker or screwing
the fuse out completely, or
– tripping the ground fault circuit interrupter
(GFCI).
If, after resetting/replacing the fuse or the GFCI,
the appliance still will not turn on, contact a
qualified electrician or Miele Service.
Metal components are protected by a conditioning
agent. Smells and vapour may occur when the
appliance is used for the first time. The smell and any
vapours do not indicate a faulty connection or a
defective appliance and are not harmful to your
health. With each subsequent use, the odour is
reduced until it disappears completely. The smell and
any vapours do not indicate a faulty connection or a
defective appliance and are not harmful to your
health.
Problem solving guide
33
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