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Recover RAW Files that Don't Save Properly. We have confirmed an issue with the
PlayMemories Home™ software version 5.5.00, where a RAW file (.ARW/ARQ) won't
save properly and it may not be possible to display or edit on other software applications.
This
The Camera LCD Doesn't Display the Image During RecordingThis may happen when
you record AVCHD, XAVC S HD, and XAVC S 4K movies while your camera is
connected to a TV or external monitor with an HDMI® cable. Using a combination of
settings like FILE FORMAT, HDMI Settings
The NFC function isn't working with the mobile device or can't connect with the Imaging
Edge Mobile (PlayMemories Mobile successor) appThe information below may differ
depending on the type of mobile device. Refer to the mobile device manual if model-
specific information is necessary to perform any step. Check the Near Field
Communication (NFC™)
What Is S-Gamut?S-Gamut is a color space or color gamut such as ITU-R BT.709 for
HDTV, and DCI-P3 for digital cinema which features a wider range of color. S-Gamut
defines an even wider color space than that of the previous two
What Is Color Grading?Color grading is post-production image processing performed to
adjust the contrast and coloring on videos taken with the S-Log2 or S-Log3 setting. You
must shot your video with wide dynamic range and wide color
How do I lock focus on a specific subject?The Lock-on AF and Tracking features of your
camera can keep a subject in focus as it moves across the frame. Availability of these
features vary depending on the model and system software (firmware) version of
FAQ
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Related Manuals for Sony RX100 VI
Summary of Contents for Sony RX100 VI
- Page 1 Recover RAW Files that Don't Save Properly. We have confirmed an issue with the PlayMemories Home™ software version 5.5.00, where a RAW file (.ARW/ARQ) won't save properly and it may not be possible to display or edit on other software applications. This ...
- Page 2 Does the camera continuously adjust the focus while in Continuous Shooting or Speed Priority Continuous focus modes?The camera can continue to adjust the focus during Continuous Shooting if you set the autofocus mode to AF-A or AF-C. However, there are limitations depending on the camera and lens used.
- Page 3 The Camera Doesn't Recognize the Lens and Displays an Error messageFollow the steps below if your camera doesn't recognize the lens and displays any of the error messages below on the screen of your camera: Check the Lens attachment. No Lens Attached. Refer to your camera's manual What is Imaging Edge Mobile?The Imaging Edge™...
- Page 4 How to create an account with PlayMemories Camera Apps.NOTE: A Sony Entertainment Network™ (SEN) account is required to create an account with PlayMemories™ Camera Apps. To create a new PlayMemories Camera Apps account, follow the steps below. Go to the PlayMemories ...
- Page 5 Is there any difference between MTS and M2TS files?There is really no functional difference between MTS and M2TS files. Both are High Definition files associated with the AVCHD video format. An M2TS file extension can be renamed to an MTS file extension and vice ...
- Page 6 What types of HDMI ports are used on Sony products?IMPORTANT: To determine the type of HDMI® port on your Sony product, check the specifications or supplied operations guide. Sony products may have one of the following type of HDMI ports: Type A Standard: This HDMI ...
- Page 7 . The slower shutter Is information about the HDMI versions available for Sony products?There is much confusion about the HDMI® versions and concerns about compatibility. For this reason,...
- Page 8 Can the recorded images be viewed on the TV?Yes, if the TV has an HDMI® input you can playback the pictures by connecting the camera with a mini-to-full size HDMI cable (sold separately). Also, by connecting the camera to a Sony® TV that supports PhotoTV...
- Page 9 The QuickTime Player installed What is Clear Image Zoom?Clear Image Zoom is a function that uses the Sony® exclusive By Pixel Super Resolution Technology. It allows you to enlarge the image with close to the original image quality when shooting still images.
- Page 10 60p (1080 The computer does not recognize the USB connection from a Sony digital camera.IMPORTANT: Computers pre-installed with older versions of Windows operating system may not be fully compatible with Windows® 10 operating system.
- Page 11 How to reset a camera back to original factory settings.To restore the camera to its original factory settings, you can perform a settings reset by following the steps below: IMPORTANT: The process to reset a camera back to the original factory settings differs depending ...
- Page 12 Lens and Accessory Compatibility for Cameras and CamcordersCheck your model support page for compatibility information for your camera or camcorder. Go to your model support page. Find the model number on your device. Type your model number in the support site search box ...
- Page 13 Cameras Digital Camcorders Accessories Application Software Information is available on updating the camera software with macOS™ 10.13 High Sierra PlayMemories Camera Apps: Digital FilterWhat is the Digital Filter app? The Digital Filter app allows you to divide an image into two or three areas and optimize the exposure and white balance for each area, helping you to shoot the best image.
- Page 14 When the tab is down, the memory Mac OS X v10.11 (El Capitan) Compatibility Information for Digital Imaging Products and Application Software.Compatibility information for Sony® Digital Imaging Products and Application Software with the Macintosh OS® X 10.11 (El Capitan) operating system.
- Page 15 How to transfer images from the camera or memory card to a USB external HDD using the PlayMemories Home softwareIMPORTANT: When importing to a USB external Hard Disk Driver (HDD) for the first time, check its file system beforehand. If the file system is FAT32, image files of a size greater than 2 GB (long AVCHD videos, etc ...
- Page 16 What file formats are supported in PlayMemories Home?The following file formats are supported in the PlayMemories Home™ software: JPEG MPO TIFF GIF SRF/SR2/ARW (Sony RAW) DV-AVI MOTION-JPEG WMV MPEG-1 MPEG-2 TS (AVC) MP4 (MPEG-4) MP4 (AVI) You can find the list of ...
- Page 17 What software can be used for importing and exporting XAVC S content?Refer to this website for a list of compatible editing software for 4K/HD videos. IMPORTANT: Sony does not guarantee operation of third party editing software. If there is any question regarding the product, please What is the difference between Exmor and Exmor R sensors?Both Exmor™...
- Page 18 Transfer Pictures From a Digital Camera to a Computer with a USB ConnectionMake sure the camera supports USB connectivity and the operating system installed on your computer. For more information, refer to your camera's manual. Remove the recording media first before. Transferring pictures ...
- Page 19 pictures, it cannot be done with video clips. NOTE: It is possible to use Vegas® Movie Studio (sold separately) to manually overlay time What is the AVCHD format?AVCHD is a recording format developed for recording high-definition video to media such as recordable DVD media, hard disk drives, and memory cards.
- Page 20 other Apple iOS devices is currently not compatible with one-touch connection. NOTE: For additional information regarding How to change the import or video conversion settings in the PlayMemories Home (for Mac) software.Start the PlayMemories Home™ (for Mac) software on your Macintosh® computer.
- Page 21 Is it possible to overcharge a Lithium-ion or InfoLithium® battery pack with the battery charger?Battery chargers supplied with Sony® cameras are designed to shut off when the battery reaches full charge. For this reason, InfoLithium® and lithium-ion batteries will not be overcharged.