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Motorola APX 1000 User Manual
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Motorola APX 1000 User Manual

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APX TWO-WAY RADIOS
MODEL 3
APX 1000 USER GUIDE
OCTOBER 2019
*MN000255A01*
MN000255A01-BL
©
2019 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola APX 1000

  • Page 1 APX TWO-WAY RADIOS MODEL 3 APX 1000 USER GUIDE OCTOBER 2019 *MN000255A01* MN000255A01-BL © 2019 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    MN000255A01-BL Contents Contents Declaration of Conformity..................9 Important Safety Information................... 10 Notice to Users (FCC and Industry Canada)............11 Software Version.......................12 Computer Software Copyrights................13 Documentation Copyrights..................14 Disclaimer........................15 Read Me First......................16 Notations Used in This Manual....................16 Radio Maintenance........................16 Radio Care........................16 Cleaning Your Radio....................
  • Page 3 MN000255A01-BL Contents Radio Parts and Controls......................28 Programmable Features......................29 Assignable Radio Functions..................... 29 Assignable Settings or Utility Functions................31 Accessing the Preprogrammed Functions...................32 Menu Select Buttons......................32 Home Button........................32 4-Way Navigation Button....................32 Data Feature Button......................33 Multi-Function Knob (MFK)....................33 Keypad............................33 Keypad Characters –...
  • Page 4 MN000255A01-BL Contents 1.5.3 Receiving and Responding to a Telephone Call (Trunking Only)......52 1.6 Methods to Make a Radio Call....................52 1.6.1 Making a Talkgroup Call ..................52 1.6.2 Making a Private Call (Trunking Only)..............53 1.6.3 Making an Enhanced Private Call (Trunking Only)..........53 1.6.4 Making a Telephone Call (Trunking Only)...............
  • Page 5 MN000255A01-BL Contents 2.2.7 Viewing Details of a Contact..................68 2.3 Scan Lists..........................68 2.3.1 Intelligent Priority Scan.................... 68 2.3.2 Viewing a Scan List....................68 2.3.3 Editing the Scan List....................69 2.3.4 Changing the Scan List Status.................69 2.3.5 Viewing and Changing the Priority Status..............70 2.4 Scan............................70 2.4.1 Turning Scan On or Off....................70 2.4.2 Making a Dynamic Priority Change (Conventional Scan Only)........70...
  • Page 6 MN000255A01-BL Contents 2.9.4.2 Removing a Priority Status from a Text Message........83 2.9.4.3 Appending a Request Reply to a Text Message........84 2.9.4.4 Removing a Request Reply from a Text Message........84 2.9.4.5 Appending a Priority Status and a Reply Request to a Text Message..84 2.9.4.6 Removing a Priority Status and a Reply Request from a Text Message...
  • Page 7 MN000255A01-BL Contents 2.13.15 Location Feature in Emergency Mode............... 101 2.13.16 Peer-Location on the Display (ASTRO Conventional only)....... 101 2.14 Geofence (ASTRO 25 Trunking System)................102 2.14.1 Entering the Geofence Area................102 2.14.2 Mission Critical Geofence..................103 2.14.3 Entering Mission Critical Geofence..............103 2.14.4 Exiting Mission Critical Geofence................
  • Page 8 4.4 Technical Parameters for Interfacing External Data Sources..........127 Chapter 5: Glossary....................128 Chapter 6: Limited Warranty.................. 133 6.1 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..........133 6.2 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:......... 133 6.3 II. GENERAL PROVISIONS:....................134 6.4 III. STATE LAW RIGHTS:....................134 6.5 IV.

  • Page 9: Declaration Of Conformity

    Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that APX 1000 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada license-exempt RSS standard(s).

  • Page 10: Important Safety Information

    Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

  • Page 11: Notice To Users (Fcc And Industry Canada)

    • This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.

  • Page 12: Software Version

    MN000255A01-BL Software Version Software Version All the features described in the following sections are supported by the software version R20.30.00 or later. Accessing the Radio Information on page 118 to determine the software version of your radio. Check with your dealer or system administrator for more details of all the supported features.

  • Page 13: Computer Software Copyrights

    The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.

  • Page 14: Documentation Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola Solutions. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola Solutions.

  • Page 15: Disclaimer

    The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola Solutions reserves the right to make changes to any products herein to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein;...

  • Page 16: Read Me First

    MN000255A01-BL Read Me First Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. If you attempt to use features which are mutually exclusive, one or more of the following occurs: •...

  • Page 17: Cleaning Your Radio

    MN000255A01-BL Read Me First CAUTION: • Your radio casing has a vent port that allows for pressure equalization in the radio. Never poke this vent with any objects, such as needles, tweezers, or screwdrivers. • Do not submerge the radio as this results in damage to the radio. •...

  • Page 18: Radio Service And Repair

    Radio Service and Repair Proper repair and maintenance procedures ensures efficient operation and long life for this product. A Motorola Solutions maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.

  • Page 19: Battery Recycling And Disposal

    10% or less (at 10%, the gauge begins blinking) Battery Recycling and Disposal In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/...

  • Page 20: Crosstalk Prevention

    Communication (MDC) channel. P25 Digital Vehicular Repeater System (DVRS) Motorola Solutions offers an MSI Certified APX compatible, third Party, P25 Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio coverage in areas where only mobile radio coverage is available and portable radio coverage is either intermittent or non-existent.
  • Page 21 MN000255A01-BL Read Me First NOTICE: Specifications may vary for different radio models. Check with your dealer or system administrator for more information.

  • Page 22: Preparing Your Radio For Use

    NOTICE: When charging a battery attached to a radio, turn the radio off to ensure a full charge. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress; see the Charger User Guide.
  • Page 23 MN000255A01-BL Preparing Your Radio for Use See the following picture for two knobs radio. 2 To remove the battery, turn the radio off. Lift the latch which is at the bottom of the radio, then slide the battery out from the radio. See the following picture for MFK radio.

  • Page 24: Attaching The Antenna

    MN000255A01-BL Preparing Your Radio for Use Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio. 3 To remove the antenna, turn the antenna counterclockwise. NOTICE: When removing the antenna, ensure that the radio is turned off.

  • Page 25: Attaching The Belt Clip

    MN000255A01-BL Preparing Your Radio for Use 2 Rotate and lift the connector cover to disengage it from the radio. 3 To attach the accessory connector cover, insert the hooked end of the cover into the slot above the connector. 4 Press the top of the cover downward to seat it in the slot. 5 Once in place, tighten by rotating the thumbscrew clockwise by hand.

  • Page 26: Turning On The Radio

    MN000255A01-BL Preparing Your Radio for Use Turning On the Radio Procedure: 1 Press the Multi-Function Knob until the radio display lights on, then release the knob. • If the power-up test is successful, the display shows SELFTEST momentarily, followed by the Home screen and the Codeplug Alias.

  • Page 27: Adjusting The Volume

    MN000255A01-BL Preparing Your Radio for Use Adjusting the Volume Prerequisites: Ensure the radio is powered on and the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises. When and where to use: Your radio is preprogrammed to reset to medium volume rate, which is Level 12, by default every time the radio powers up.

  • Page 28: Radio Controls

    MN000255A01-BL Radio Controls Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Top (Orange) Button Top Lightbar Microphone Top Side (Select) Button Push-to-Talk (PTT) Button Side Button 1 These radio controls/buttons are programmable.

  • Page 29: Programmable Features

    MN000255A01-BL Radio Controls Side Button 2 Home Button 4-Way Navigation Button Keypad Data Feature Button Menu Select Buttons Main Display Speaker Antenna Accessory Connector Battery Latch (at the bottom) Battery Microphone Multi-Function Knob (MFK) Programmable Features Any reference in this manual to controls that are preprogrammed means that a qualified radio technician must use the radio programming software to assign a feature to a control.
  • Page 30 MN000255A01-BL Radio Controls Dynamic Priority (Conventional Only) Allows any channel in a Scan List (except for the Priority-One channel) to temporarily replace the Priority-Two channel. Emergency Depending on the programming, initiates or cancels an emergency alarm or call. Internet Protocol Address Displays the Internet Protocol (IP) address, device name, and status of the radio.

  • Page 31: Assignable Settings Or Utility Functions

    MN000255A01-BL Radio Controls Scan Toggles scan on or off. Scan List Programming Selects the scan list for editing (by pressing and holding the Scan button). Secure Transmission Select (Conventional and Trunking) Toggles the Secure Transmission On or Off when the Secure/Clear Strapping field is set to Select for the current channel and when the radio is model/option capable.

  • Page 32: Accessing The Preprogrammed Functions

    MN000255A01-BL Radio Controls Accessing the Preprogrammed Functions When and where to use: You can access various radio functions through one of the following methods. Procedure: • A short or long press of the relevant programmable buttons. • Use the Menu Select Button. •...

  • Page 33: Data Feature Button

    MN000255A01-BL Radio Controls • Press and hold one of the buttons to have the radio toggles through the list automatically (release the button to stop). Data Feature Button Use Data Feature button to access data-related features, such as the Text Messaging Service (TMS) feature screen.

  • Page 34: Keypad Characters - Lowercase Mode

    MN000255A01-BL Radio Controls Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘...

  • Page 35: Keypad Characters - Numeric Mode

    MN000255A01-BL Radio Controls Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘...

  • Page 36: Keypad Characters - Hexadecimal Mode

    MN000255A01-BL Radio Controls Number of Times Key is Pressed Space Toggle between numeric and letter mode. Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed Not applicable Not applicable...

  • Page 37: Push-To-Talk (Ptt) Button

    MN000255A01-BL Radio Controls Push-To-Talk (PTT) Button The PTT button on the side of the radio serves two basic purposes: • While a call is in progress, the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk.

  • Page 38: Status Indicators

    MN000255A01-BL Status Indicators Status Indicators This section explains the status indicators of the radio. Status Icons The 160 x 90 pixel front liquid crystal display (LCD) of your radio shows radio status, text entries, and menu entries. The top two display rows contain color icons that indicate radio operating conditions. Receiving Radio is receiving a call or data.
  • Page 39 MN000255A01-BL Status Indicators Scan Radio is scanning a scan list. Priority Channel Scan Blinking dot Radio detects activity on channel designated as Priority-One. Steady dot Radio detects activity on channel designated as Priority-Two. Vote Scan Enabled The vote scan feature is enabled. Secure Operation Secure operation.

  • Page 40: Text Messaging Service (Tms) Indicators

    MN000255A01-BL Status Indicators Uppercase Indicates that the text entry is currently in uppercase mode. Lowercase Indicates that the text entry is currently in lowercase mode. Lowercase Predictive Indicates that the text entry is currently in lowercase and with predicted words shown at the bottom of the screen. Mixedcase Predictive Indicates that the text entry is currently in mixed case and with predicted words shown at the bottom of the screen.

  • Page 41: Tms Menu Options

    MN000255A01-BL Status Indicators Priority Status • The “Priority” feature is toggled on before the message is sent. • Messages in the Inbox folder are flagged with “Priority”. Request Reply • The “Request Reply” feature is toggled on before the message is sent. •...

  • Page 42: Led Indicator

    MN000255A01-BL Status Indicators Mobile number added to a Call List. Landline phone number. Landline phone number added to a Call List. Incoming call or data. Outgoing call or data. Incoming emergency call. LED Indicator The LED indicator shows the operational status of your radio. Solid red Radio is transmitting.

  • Page 43: Top Lightbar Indicator

    MN000255A01-BL Status Indicators Rapidly blinking green Radio is on a Priority-One channel while in the Scan List Programming mode. NOTICE: No LED indication when the radio receives a clear (non-secured) transmission in trunking Mode. LED indication can be preprogramed by qualified technician to be permanently disabled.

  • Page 44: Alert Tones

    MN000255A01-BL Status Indicators Backlight and Notification When Bar Color Green Call Alerts The radio receives a private call. The radio receives a phone call. The radio receives a call alert. The radio receives a selective call. The radio enters Geofence. Alert Tones Your radio uses alert tones to inform you of the condition of your radio.
  • Page 45 MN000255A01-BL Status Indicators You Hear Tone Name Heard Central Echo When central controller has received a request from a radio. Long, Medi- Volume Set When volume is changed on a quiet channel. um-Pitched Emergency Exit When exiting the emergency state. Tone A Group of Failsoft...

  • Page 46: Phone Call Displays And Alerts

    MN000255A01-BL Status Indicators Phone Call Displays and Alerts The following phone call displays and alerts appears on the radio display when you make and receive Phone calls. The radio also uses alert tones to indicate the current status. You Hear You See When Notes...
  • Page 47 MN000255A01-BL Status Indicators • The radio Voice Announcement announces the preprogrammed Wrong Battery • The Battery icon blinks continuously • A repetitive tone sounds • LED blinks RED continuously NOTICE: The radio does not display any indication when the radio is connected to the charger, when the radio and battery match, or when the radio certification type is configured as "None"...

  • Page 48: Chapter 1: General Radio Operation

    MN000255A01-BL Chapter 1: General Radio Operation Chapter 1 General Radio Operation This chapter explains the general radio operations of your radio. Selecting a Zone Prerequisites: Your radio must be preprogrammed for you to use this feature. When and where to use: A zone is a group of channels. Do one of the following to select a radio channel.

  • Page 49: Selecting A Channel By Using Channel Search Button

    MN000255A01-BL Chapter 1: General Radio Operation a. If channel is set as the primary mode, turn the MFK until the display shows the desired channel. If channel is not set as the primary mode, press the MFK once and repeat this step. b.

  • Page 50: Mode Select Feature

    MN000255A01-BL Chapter 1: General Radio Operation Mode Select Feature Mode Select allows a long press to save the current zone and channel of your radio to a programmable button, keypad button, or a softkey; then once programmed, the short-press of that button or softkey changes the transmission to the saved zone and channel.

  • Page 51: Receiving And Responding To A Talkgroup Call

    MN000255A01-BL Chapter 1: General Radio Operation • In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission. • In trunking mode, there is no LED indication when the radio receives a transmission. • If the radio is receiving a secure transmission, the LED blinks yellow. 1.5.1 Receiving and Responding to a Talkgroup Call Prerequisites: To receive a call from a group of users, your radio must be configured as part of that...

  • Page 52: Receiving And Responding To A Telephone Call (Trunking Only)

    MN000255A01-BL Chapter 1: General Radio Operation 1.5.3 Receiving and Responding to a Telephone Call (Trunking Only) When and where to use: This feature allows you to receive calls similar to standard phone calls from a landline phone. NOTICE: With the inactivity timer enabled (optional), if there is no response to the call after the timer expires, your radio exits the call with Menu Inactive Exit tone.

  • Page 53: Making A Private Call (Trunking Only)

    MN000255A01-BL Chapter 1: General Radio Operation 1.6.2 Making a Private Call (Trunking Only) Prerequisites: Your radio must be preprogrammed for you to use this feature. When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio.

  • Page 54: Making A Telephone Call (Trunking Only)

    MN000255A01-BL Chapter 1: General Radio Operation 4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. When you are connected, the display shows the ID of the target radio. If no acknowledgment is received, the display shows No acknowledge. If the target radio does not respond before the time out, the display shows No answer.

  • Page 55: Monitor Feature

    MN000255A01-BL Chapter 1: General Radio Operation • or to Dir and press the Menu Select button directly below Dir. The display shows Repeater mode if the radio is currently in Repeater mode. The display shows Direct mode and the Talkaround icon if the radio is currently in Direct mode (during conventional operation only).
  • Page 56 MN000255A01-BL Chapter 1: General Radio Operation Your radio may be preprogrammed to receive Private-Line ® (PL) calls. Procedure: 1 Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display. 2 Press and hold the Monitor button to set continuous monitor operation. The duration of the button press is programmable.

  • Page 57: Chapter 2: Advanced Features

    MN000255A01-BL Advanced Features Chapter 2 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 2.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.

  • Page 58: Talkgroup Call Feature (Conventional Operation Only)

    MN000255A01-BL Chapter 2: Advanced Features 4 Press and hold the PTT button to start the Selective Call. The display shows the ID of the target radio. 5 Release the PTT button to listen. 6 Press to return to the Home screen. 2.1.2 Talkgroup Call Feature (Conventional Operation Only) This feature allows you to define a group of conventional system users so that they can share the use...

  • Page 59: Making A Priority Dispatch Calls

    MN000255A01-BL Chapter 2: Advanced Features • Use the keypad to enter a number corresponding to the location in the status list. 3 Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received.

  • Page 60: Requesting A Reprogram (Trunking Only)

    MN000255A01-BL Chapter 2: Advanced Features 2.1.5.1 Requesting a Reprogram (Trunking Only) When and where to use: This feature allows you to notify the dispatcher when you want a new dynamic regrouping assignment. Procedure: Perform one of the following actions: • Press the preprogrammed Reprogram Request button to send reprogram request to the dispatcher.

  • Page 61: Saving A Channel In The Dynamic Zone From List Selection

    MN000255A01-BL Chapter 2: Advanced Features to <# Dynamic Zone Channels>. 3 Perform one of the following actions: • Press the Menu Select button below Sel to select. • Press the Menu Select button below Exit to exit. If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...

  • Page 62: Deleting A Channel In The Dynamic Zone

    MN000255A01-BL Chapter 2: Advanced Features 4 Use the keypad to type or edit the channel name. 5 Press the Menu Select button directly below Srch once the entry is done to initiate searching. You can cancel this operation at this step by pressing the Menu Select button directly below Cncl to return to Search Options screen.

  • Page 63: Contacts

    MN000255A01-BL Chapter 2: Advanced Features 2 Press the Menu Select button directly below Sel to select source zone. 3 When connecting to the target radio, one of the following scenarios occurs: • If the radio is compatible, the radio displays Target radio connected. Proceed to step •...

  • Page 64: Making A Private Call From Contacts

    MN000255A01-BL Chapter 2: Advanced Features • Call Type (Icon) • WACN ID (ASTRO 25 Trunking IDs only) • System ID NOTICE: Your radio must be preprogrammed to allow you to add, edit, or delete the contact entries. Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs. NOTICE: Your radio is preprogrammed with a few contacts per Call Lists.

  • Page 65: Deleting A Contact Entry

    MN000255A01-BL Chapter 2: Advanced Features 4 Use the keypad to enter the name and press the Menu Select button directly below Ok once you have entered the name. To cancel this operation, press the Menu Select button directly below Cncl to return to the previous screen.

  • Page 66: Removing A Contact From A Call List

    MN000255A01-BL Chapter 2: Advanced Features to Add to CallLst and press the Menu Select button directly below Sel . 4 Perform one of the following actions: • to the required Call List and press the Menu Select button directly below Add to add to the Call List.

  • Page 67: Editing As Entry Id

    MN000255A01-BL Chapter 2: Advanced Features 5 Use the keypad to edit the name and press the Menu Select button directly below Ok once you have finished. The display returns to the Edit Contact screen. 6 Press the Menu Select button directly below Done to save your changes and return to the main screen of Contacts.

  • Page 68: Viewing Details Of A Contact

    MN000255A01-BL Chapter 2: Advanced Features 2.2.7 Viewing Details of a Contact Procedure: or to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to view and press the Menu Select button directly below Optn . to View and press the Menu Select button directly below Sel .

  • Page 69: Editing The Scan List

    MN000255A01-BL Chapter 2: Advanced Features 2.3.3 Editing the Scan List When and where to use: This feature allows you to change scan list members and priorities. Procedure: 1 Perform one of the following actions: • Long press the preprogrammed Scan List Programming button (side button). •...

  • Page 70: Viewing And Changing The Priority Status

    MN000255A01-BL Chapter 2: Advanced Features • Use the MFK knob to select another scan list member. 5 Press to exit scan list programming and return to the Home screen. 2.3.5 Viewing and Changing the Priority Status Procedure: Perform one of the following actions: •...

  • Page 71: Deleting A Nuisance Channel

    MN000255A01-BL Chapter 2: Advanced Features While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel in a scan list (except for the Priority-One channel) to the Priority-Two channel. This change remains in effect until scan is turned off. Scan then reverts to the default setting. Procedure: •...

  • Page 72: Receiving A Call Alert Page

    MN000255A01-BL Chapter 2: Advanced Features 2.5.1 Receiving a Call Alert Page When and where to use: When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. The call received icons blinks and the display shows Page received. Procedure: Press any button to clear the Call Alert page.

  • Page 73: Quick Call Ii (Astro P25 Digital Trunking And Conventional)

    MN000255A01-BL Chapter 2: Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below Ok to return to the main screen of Contacts. Quick Call II (ASTRO P25 Digital Trunking and Conventional) This feature allows the user to broadcast a series of distinct, recognizable tones before a voice transmission from the dispatcher or a radio.

  • Page 74: Exiting Emergency

    MN000255A01-BL Chapter 2: Advanced Features The radio operates in the normal dispatch manner while in Emergency Call, except if enabled, it returns to one of the following: Tactical/Non-Revert The radio sends an emergency alarm and/or makes an emergency call on the current channel. Non-Tactical/Revert for Conventional System The radio reverts to the preprogrammed emergency channel to send an alarm and/or make an emergency call.

  • Page 75: Sending An Emergency Alarm

    MN000255A01-BL Chapter 2: Advanced Features 2.7.3 Sending an Emergency Alarm When and where to use: This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. NOTICE: The default timer of Emergency button press to activate Emergency is 50 milliseconds.

  • Page 76: Sending An Emergency Alarm With Emergency Call

    MN000255A01-BL Chapter 2: Advanced Features Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. The hot mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.

  • Page 77: Sending An Emergency Alarm And Call With Hot Mic

    MN000255A01-BL Chapter 2: Advanced Features 2.7.7 Sending An Emergency Alarm and Call with Hot Mic This feature allows you to send an Emergency Alarm and Call with hot mic to a group of radios. When and where to use: Your radio must be programmed for this type of operation. Follow the procedure to send Emergency Alarms and Call with hot mic on your radio.

  • Page 78: Emergency Keep-Alive Feature

    MN000255A01-BL Chapter 2: Advanced Features • If the new channel is not preprogrammed for Emergency, the display shows No emergency, and you hear an invalid tone until you exit the Emergency state or change to a channel preprogrammed for Emergency. 2.7.10 Emergency Keep-Alive Feature This feature, when enabled, prevents the radio from being turned off by using the MFK when the radio...

  • Page 79: User Login Feature

    MN000255A01-BL Chapter 2: Advanced Features 2.8.2 User Login Feature This feature allows you as the user to be associated with the radio. With this association, every data application (Example: Text Messaging Service) takes on a friendly username. You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.

  • Page 80: Logging Out

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: To cancel the login process and return to the initial user login screen, press the Menu Select button directly below Cncl. 2.8.2.2 Logging Out Prerequisites: When you have logged in or you are using Offline mode, you can log out. When and where to use: NOTICE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder.

  • Page 81: Accessing The Messaging Features

    MN000255A01-BL Chapter 2: Advanced Features 2.9.1 Accessing the Messaging Features Procedure: 1 Perform one of the following actions: • Press the Data Feature button or the preprogrammed TMS Feature button to access the TMS feature screen. • Press and hold the Data Feature button or the preprogrammed TMS Feature button to access the Inbox.

  • Page 82: Sending A Quick Text Message

    MN000255A01-BL Chapter 2: Advanced Features • to [Other Recpnt] and press the Menu Select button below Edit. When a blinking cursor appears in the Enter Address screen, use the keypad to type the address entry. 9 Press the Menu Select button directly below Send or press the PTT button to send the message.

  • Page 83: Priority Status And Request Reply Of A New Text Message

    MN000255A01-BL Chapter 2: Advanced Features • to scroll through the address list and select the required address. The message is sent after the address is selected. • to [Other Recpnt] and press the Menu Select button below Edit. When a blinking cursor appears on the Enter Address screen.

  • Page 84: Appending A Request Reply To A Text Message

    MN000255A01-BL Chapter 2: Advanced Features to Mark as Normal and press the Menu Select button directly below Sel to remove the priority status from the message. The display shows the normal message icon on the label bar. 2.9.4.3 Appending a Request Reply to a Text Message Prerequisites: Ensure that an outgoing message is composed to allow you to perform this procedure.

  • Page 85: Receiving A Text Message

    MN000255A01-BL Chapter 2: Advanced Features to Mark Important and press the Menu Select button directly below Sel to remove the priority status icon. to No Req Reply and press the Menu Select button directly below Sel to remove the reply status icon. The display shows the normal message icon on the label bar.

  • Page 86: Replying To A Received Text Message

    MN000255A01-BL Chapter 2: Advanced Features • Select Del to delete the message. • Select Back to return to the previous screen. NOTICE: The icon at the top right corner of the screen indicates the status of the message. See Text Messaging Service (TMS) Indicators on page 40 for more information.

  • Page 87: Sent Text Messages

    MN000255A01-BL Chapter 2: Advanced Features 2 Press the Menu Select button directly below TMS to access the TMS feature screen. to Drafts and press the Menu Select button below Sel . The display shows a list of drafts, with the latest text message drafted on top. to the required text message and press the Menu Select button below Sel to view the message.

  • Page 88: Deleting A Text Message

    MN000255A01-BL Chapter 2: Advanced Features 2.9.4.11.2 Sending a Sent Text Message Procedure: 1 Press the Menu Select button directly below Optn while viewing the message. to Send Message and press the Menu Select button directly below Sel . 3 Perform one of the following actions: •...

  • Page 89: Astro 25 Advanced Messaging Solution

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases. With this advance messaging solution you have the ability enable Two-Factor Authentication.

  • Page 90: Logging In Using The Two-Factor Authentication

    MN000255A01-BL Chapter 2: Advanced Features 2.10.2.1 Logging in using the Two-Factor Authentication Procedure: 1 Perform one of the following actions: • Press the preprogrammed User Login button. • or to User, and press the Menu Select button directly below User. The display shows the User Login screen.

  • Page 91: Logging Out Of Two-Factor Authentication

    MN000255A01-BL Chapter 2: Advanced Features 2.10.2.2 Logging out of Two-Factor Authentication When and where to use: NOTICE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted.

  • Page 92: Receiving A Query

    MN000255A01-BL Chapter 2: Advanced Features to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message. The message appears on the Compose screen, with a blinking cursor at the end of it. 6 Use the keypad to edit the message, if required.

  • Page 93: Enabling Or Disabling Radio Lock (Secure Radios Only)

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: Depending on the configuration, the radio might carry over the number of attempts remaining even after a power cycle. If you exhaust all attempts in this configuration, the following occurs: • The radio remains inhibited •...

  • Page 94: Changing The Tactical Inhibit Password

    MN000255A01-BL Chapter 2: Advanced Features 2.11.3 Changing the Tactical Inhibit Password The Tactical Inhibit Password is required for the Radio Stun and Radio Kill features. You can set up to eight characters for this password. Procedure: or to Pswd. 2 Press the Menu Select button directly below Pswd. The display shows Change Password screen.

  • Page 95: Gps Operation

    MN000255A01-BL Chapter 2: Advanced Features For example, GPS location fixes are difficult to obtain indoors, in covered locations, between high buildings, or in situations where you have not established a clear broad view of the sky. Once GPS is enabled, the radio displays the GPS icon on the screen. The dispatcher can always request the system to determine the real-time location coordinates of the radio.

  • Page 96: Location Format

    MN000255A01-BL Chapter 2: Advanced Features Your radio stores up to a maximum of 60 programmable location coordinates, also known as waypoints. When the memory is full, the next waypoints automatically replaces the oldest waypoints in the radio. The radio also stores four preprogrammed waypoints. These coordinates cannot be deleted. The following table shows the differences between programmable waypoints and preprogrammed waypoints.

  • Page 97: Selecting Location Format

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: An ON radio menu may be present on the Location menu screen if it is preprogrammed by the dealer or system administrator. Press the preprogrammed GPS button to toggle the Outdoor Location feature to on or follow the following procedure to access this feature using the radio menu.

  • Page 98: Saving A Waypoint

    MN000255A01-BL Chapter 2: Advanced Features 2.13.8 Saving a Waypoint Prerequisites: Ensure that your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. 2 Perform one of the following actions: • to Save as Waypt and press the Menu Select button directly below Sel. •...

  • Page 99: Editing The Alias Of A Waypoint

    MN000255A01-BL Chapter 2: Advanced Features 2.13.10 Editing the Alias of a Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1 Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints.

  • Page 100: Deleting A Single Saved Waypoint

    MN000255A01-BL Chapter 2: Advanced Features • Press to move to the next number/coordinates. A blinking cursor appears in the Edit Location screen. 6 Utilize the following control buttons or menu to change the number/coordinates if required then press the Menu Select button directly below Ok once. •...

  • Page 101: Measuring The Distance And Bearing From A Saved Waypoint

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: You cannot delete any of the preprogrammed waypoints. Procedure: 1 Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints. to the required saved waypoint, and press the Menu Select button directly below Optn.

  • Page 102: Geofence (Astro 25 Trunking System)

    MN000255A01-BL Chapter 2: Advanced Features receiving radio must be configured to enable them to send and/or receive the GPS coordinates. You can check with your nearest qualified technician for more details. NOTICE: If the receiving radio is operating in a Mixed Mode channel, and the voice transmission is through the conventional ASTRO system then the radio can receive the location coordinates of its peers.

  • Page 103: Mission Critical Geofence

    MN000255A01-BL Chapter 2: Advanced Features When and where to use: When the radio enters a Geofence area, the radio immediately sends a message ACK back to the system. The radio searches the current zone for the channel with same talkgroup assigned as the Dynamic Talkgroup and also with same system ID of current trunk system.

  • Page 104: Exiting Mission Critical Geofence

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: Depending on how your radio is programmed, you may or may not be alerted by Voice Announcement (VA), TMS display, Intelligent Backlight, and the Transmit Power Level. The user will be alerted only if these indicators are configured in the radio. The VA can be programmed to alert continuously or momentarily.

  • Page 105: Locking And Unlocking A Site

    MN000255A01-BL Chapter 2: Advanced Features The display shows the currently selected zone/channel combination and Site trunking. 2.15.4 Locking and Unlocking a Site When and where to use: This feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites.

  • Page 106: Over-The-Air Programming (Pop 25, Astro 25, And Astro Conventional)

    MN000255A01-BL Chapter 2: Advanced Features 2.16 Over-the-Air Programming (POP 25, ASTRO 25, and ASTRO Conventional) This feature enables configuration data and firmware to be upgraded to your radio over-the-air. Full use of the radio is retained during the data transfer without interrupting communication. For ASTRO 25 and ASTRO Conventional, the upgrade pauses to give priorities to voice call, and continues after the voice call ended.

  • Page 107: Utilities

    MN000255A01-BL Chapter 2: Advanced Features • Channel Announcement is played in the following scenarios: When the radio powers up. When you change to a new zone. When you change to a new channel. When you press a preprogrammed button or switch. •...

  • Page 108: Selecting The Power Level

    MN000255A01-BL Chapter 2: Advanced Features d. To return to the Home screen, press the Menu Select button directly below Exit, or the PTT button. The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires.

  • Page 109: Enabling And Disabling The Radio Alias

    MN000255A01-BL Chapter 2: Advanced Features c. Press the Menu Select button directly below Sel to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile.

  • Page 110: Controlling The Display Backlight

    MN000255A01-BL Chapter 2: Advanced Features c. Press the Menu Select button directly below Sel to select the radio profile with the required speaker routing or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen.

  • Page 111: Turning The Controls And Keypad Buttons Tones On Or Off

    MN000255A01-BL Chapter 2: Advanced Features 2.18.8 Turning the Controls and Keypad Buttons Tones On or Off When and where to use: You can enable and disable the tones of Navigation buttons, controls and keypad if needed. Procedure: • Turning the tones on or off using the preprogrammed Mute button: a.

  • Page 112: Time And Date Setup

    MN000255A01-BL Chapter 2: Advanced Features NOTICE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out. Procedure: 1 Hold down the PTT button longer than the preprogrammed time. You hear a continuous talk prohibit tone. After four seconds, the transmission is cut-off and the LED goes out.

  • Page 113: Adjusting Squelch Level

    MN000255A01-BL Chapter 2: Advanced Features • Press the Menu Select button directly below Cncl to discard all changes and return to the Home screen. Press at any time to return to the Home screen without saving your changes. NOTICE: If a call arrives while the radio is in the clock-setting menu, the radio exits clock setting and displays the call information.

  • Page 114: Digital Options

    MN000255A01-BL Chapter 2: Advanced Features 2.18.13.2 Digital Options One or more of the following options may be preprogrammed in your radio. Check with your dealer or system administrator for more information. Option Result Digital Carrier-Operated Squelch You hear all digital traffic. Normal Squelch You hear any digital traffic having the correct network access code.

  • Page 115: Transmit Inhibit

    MN000255A01-BL Chapter 2: Advanced Features Mode Description Transmit Inhibit on Busy Channel with Wrong You cannot transmit on an active channel with a Squelch Code squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not prevent- Quick-Key Override Your radio must be preprogrammed to allow...

  • Page 116: Disabling Transmit Inhibition

    MN000255A01-BL Chapter 2: Advanced Features 2.18.17.2 Disabling Transmit Inhibition Procedure: 1 Perform one of the following actions: • or to TxIn. Press the Menu Select button below TxIn. • Press the Transmit Inhibit programmable button. NOTICE: If the user has disabled TX Inhibit using the softkey and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value.

  • Page 117: Impres Battery Annunciator

    MN000255A01-BL Chapter 2: Advanced Features to the required call and press the Menu Select button directly below Play. Radio playback the selected call and auto playback the saved calls in chronological order. d. Press the Menu Select button directly below Stop to stop the radio playback. e.

  • Page 118: Accessing The Battery Info Screen

    MN000255A01-BL Chapter 2: Advanced Features 2.18.19.1 Accessing the Battery Info screen Procedure: or to Batt. 2 Press the Menu Select button directly below Batt. The display shows the details of the battery. 3 To return to the Home screen, press the Menu Select button directly below Exit. 2.18.20 General Radio Information Your radio contains the following information:...

  • Page 119: Viewing The Ip Information

    MN000255A01-BL Chapter 2: Advanced Features • Codeplug Alias (Optional) NOTICE: To return to the Home screen, press at any time. Procedure: 1 Perform one of the following actions: • Press the preprogrammed Info button. • or to Info and press the Menu Select button directly below Info. to Radio Info and press the Menu Select button directly below Sel.

  • Page 120: Editing The Soft Id

    MN000255A01-BL Chapter 2: Advanced Features • Press the preprogrammed Info button. • or to Info and press the Menu Select button directly below Info. to Control map and press the Menu Select button directly below Sel. The display shows the Control Map screen. 3 Perform one of the following actions: •...

  • Page 121: Front Panel Programming

    MN000255A01-BL Chapter 2: Advanced Features 2.18.21 Front Panel Programming You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use of your radio. 2.18.21.1 Entering the Front Panel Programming Mode You can follow this procedure to enter the front panel programming (FPP) mode on your radio. 2.18.21.1.1 Federal Procedure:...

  • Page 122: Editing Fpp Mode Parameters

    MN000255A01-BL Chapter 2: Advanced Features 2.18.21.2 Editing FPP Mode Parameters Perform the following actions as required while navigating through the feature parameters. • Press to scroll through options or navigate vertically. • Press the Menu Select button directly below Edit to edit the parameter values. •...

  • Page 123: Chapter 3: Accessories

    MN000255A01-BL Accessories Chapter 3 Accessories Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. Visit http://www.motorolasolutions.com to know more about the accessories supported by this radio.

  • Page 124: Chapter 4: Maritime Radio Use In The Vhf Frequency Range

    MN000255A01-BL Chapter 4: Maritime Radio Use in the VHF Frequency Range Chapter 4 Maritime Radio Use in the VHF Frequency Range Special Channel Assignments 4.1.1 Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.

  • Page 125: Operating Frequency Requirements

    MN000255A01-BL Chapter 4: Maritime Radio Use in the VHF Frequency Range Operating Frequency Requirements A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows: • on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency.
  • Page 126 MN000255A01-BL Chapter 4: Maritime Radio Use in the VHF Frequency Range 157.100 161.700 157.150 161.750 157.200 161.800 157.250 161.850 157.300 161.900 157.350 161.950 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425...

  • Page 127: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    MN000255A01-BL Chapter 4: Maritime Radio Use in the VHF Frequency Range NOTICE: * Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. ** Low power (1 W) only. *** Guard band.

  • Page 128: Chapter 5: Glossary

    ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Call Alert Privately paging an individual by sending an audible tone.
  • Page 129 MN000255A01-BL Chapter 5: Glossary In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater. Frequencies are shared with other users without the aid of a central controller to assign communications channels.
  • Page 130 Light Emitting Diode (LED) An electronic device that lights up when electricity is passed through it. Mission Critical Wireless. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 131 MN000255A01-BL Chapter 5: Glossary Over-The-Air Rekeying Allows the dispatcher to remotely reprogram the encryption keys in the radio. Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio. PremierOne A software application which streamlines critical real time operations and simplifies system administration to deliver accurate, consistent and integrated information remotely to the requestors.
  • Page 132 MN000255A01-BL Chapter 5: Glossary Standby An operating condition whereby the radio’s speaker is muted but still continues to receive data. Status Calls Pre-defined text messages that allow the user to send a conditional message without talking. Tactical/non-revert The user will talk on the channel that was selected before the radio entered the emergency state. TalkAround Bypassing a repeater and talking directly to another unit for local unit-to-unit communications.

  • Page 133: Chapter 6: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 134: Ii. General Provisions

    Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.

  • Page 135: What This Warranty Does Not Cover

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...

  • Page 136: Vii. Governing Law

    This Warranty is governed by the laws of the State of Illinois, U.S.A. VIII. For Australia Only This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria.

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